Telephone transaction receptionist

WEST PENN P&P FCU

Telephone transaction receptionist

Beaver, PA
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Health insurance

    Vision insurance

    Benefits/Perks

    Competitive Compensation

    Great Work Environment

    Job Summary

    We are seeking a Telephone Transaction receptionist to join our team! As a telephone Operator, you will be answering all incoming calls, performing transactions, answering questions, and directing calls to the appropriate persons and places. You will also be verifying information over the phone, updating documentation as needed, and keeping notes on important calls. The ideal candidate is able to maintain a positive, helpful attitude even while answering multiple calls, has excellent customer service skills, and is comfortable on the phone. During slow times will be filing, performing other areas where needed. This is a starting position for advancement.

    Responsibilities

    Answering incoming phone calls, answering questions, performing transactions, filing and transferring calls to the appropriate places

    Juggle multiple callers and phone lines while maintaining a positive attitude

    Keep notes on important callers and information

    Take messages, as needed

    Qualifications

    Excellent customer service skills

    Strong organizational skills

    Familiarity with automated phone systems helpful