Job Description
POSITION SUMMARY: The MANAGER, ERP SYSTEMS is primarily responsible for planning, organization, management, design, delivery, maintenance, and support of the back office ERP application, JD Edwards, and its related systems (DSI, EDI, Hyperion). The position reports to the Director, Enterprise Applications and manages a team of 3 internal team members and varying amounts of external vendor partners in the delivery of the services.
ESSENTIAL FUNCTIONS:
IT SERVICES & OPERATIONS
- Deliver stable operations to support the Operations, Supply Chain, Finance, and Customer Service functions across the AZEK, Scranton Products, Vycom, and Return Polymers businesses.
- Consult on application solutions for the Ultralox and Versatex business units until their incorporation into the enterprise standards.
- Lead ERP application development, support, and functional work teams for Operations, Warehouse, Order Entry, Customer Service, Purchasing, Accounting, Manufacturing, and other business units to deliver a best-in-class customer experience.
- Provide a service-oriented, customer-focused support function that responds to issues with urgency, quality and streamlined results.
- Execute and improve IT General Controls for the supported application space. Be a champion of process rigor to the IT team and its customers.
- Document standard operating procedures in order to transition as much support to third party partners.
- Manage third party partners as an effective extension of the team.
- Perform problem tracking, RCA templates, post-mortems, and action item follow-up, monthly metrics.
SOLUTIONS DELIVERY & PROJECT MANAGEMENT
- Partner with program management office to effectively deliver new technology capabilities in the ERP System and related applications.
- Align the requirements and solutions with key business influencers.
- Solution new projects in a way that builds on existing process but leaves opportunity for expansion as the business grows.
- Champion system updates to continuously improve and evolve the solution functionality.
- Review and negotiate all project related external vendor and supplier contracts.
LEADERSHIP & MANAGEMENT
- Research, recommend, and implements strategies and/or hardware/ERP software enhancements to increase employee productivity by studying organization goals, strategies
- Manage a team in the delivery of the ERP solution and related applications, balancing business need with individual growth.
- Operate in a direct, transparent and data-driven fashion, be an effective communicator and forge strong day-to-day working relationships.
- Build strong technology vendor partnerships, and be able to manage multiple vendor relationships to ensure the best performance and financial return.
- Adhere to company policies, procedures, and ethics codes and ensure that they are communicated and implemented within the department
POSITION QUALIFICATIONS:
EDUCATION: Bachelor’s Degree in Computer Science, Information Systems or other related field, or equivalent work experience.
EXPERIENCE:
- Minimum 5 years in management or leadership of Application development teams.
- Minimum 5 years experience in manufacturing, consumer products and distribution industries.
- Minimum 7 years experience in delivering large, strategic projects collaborating with business partners, fellow systems analysts and other IT team members to understand requirements and develop solutions that are well architected, stable, reliable, and cost effective.
ADDITIONAL EXPERIENCE:
- Experience managing JD Edwards delivery team is preferred. Strong knowledge of business processes and operations across the enterprise, especially in manufacturing, supply chain planning and execution, sales and marketing, and distribution.
- Builds and maintains strong relationships; works cross-functionally in teams; proactively manages stakeholder expectations; sought out as a trusted advisor. Able to work across cultures and build relationships with stakeholders.
- Communicates clearly and effectively in both written and verbal communications; concise and direct; can communicate effectively to all levels of management; persuasive; can speak in business language, articulate a point of view and drive to a business decision.
- Able to define and organize people and processes to deliver efficiently.
- Effective at leading and driving organizational change; able to influence without authority.
- Self-driven, team-oriented, fast learning, organized, disciplined, professional, goal oriented individual with positive attitude.
- Able to build and organize a team, define shared goals, define and execute development plans, and manage the full recruit-to-retire lifecycle for direct reports.
Company Description
AZEK Building Products manufactures home building materials under two divisions: TimberTech® and AZEK Exteriors®. TimberTech offers a premium portfolio of capped polymer and capped composite decking – as well as railing, porch, lighting and paver products – while AZEK Exteriors manufactures distinctly unique trim and molding. Together the brands present homeowners, builders, architects, dealers and contractors with a comprehensive suite of first-rate products that are long lasting, sustainable alternatives to wood. AZEK is headquartered in Chicago, IL (with plants in OH and PA) and also owns Minneapolis-based Ultralox railing systems.