The Beach Club Housekeeping Supervisor

Spectrum Resorts

The Beach Club Housekeeping Supervisor

Gulf Shores, AL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Free uniforms

    Health insurance

    Paid time off

    THE BEACH CLUB HOUSEKEEPING SUPERVISOR

    Assists housekeeping manager with all day to day operations, especially with the supervision of the cleaning of assigned areas according to Spectrum Resorts standards by providing the highest level of quality, cleanliness and service for guests.

    Essential Duties:

    Assist in implementing and sustaining an effective training program in accordance to the company standards

    Assist in teaching housekeepers and inspectors “standard unit appearance”.

    Assists in scheduling daily assignments for housekeepers and inspectors.

    Assist in conducting the job training of new and existing team members.

    Assist in tracking housekeeper and inspector performance utilizing guest comment cards and results of quality audits.

    Work with Department Manager to develop and implement incentive programs that reward good performance based on data from comment cards and quality audits.

    Assist with team member annual reviews.

    Assist with payroll functions as required.

    Assist with inventory and ordering as required.

    Works alongside housekeepers and inspect0rs to insure units are cleaned to standards

    Assist in cleaning and inspecting units as needed

    Performs other duties and special projects as assigned.

    Essential Skills:

    Minimum of 1 year housekeeping experience

    Minimum of 1 year of supervisory experience, preferred

    Basic computer experience to include Microsoft Office programs and the ability to learn company specific programs

    Must possess excellent customer service skills

    Must possess excellent oral and written communication skills

    Must be able to promote a team environment

    Must have basic OSHA knowledge (i.e. Hazard Communication, Bloodborne Pathogens)

    Physical Requirements

    Must have sufficient physical strength and ability to independently and repeatedly lift, move and carry objects weighing up to 25 pounds

    Must be able to lift/move objects weighing more than 25 pounds with assistance.

    Must be able to stand/walk for entire shift

    Must be able to bend, stoop, kneel, crouch

    Must be able to climb/stand on a ladder/step stool as needed