Job Description

JOB RESPONSIBILITIES

• Receive incoming calls from customers, prepare orders and expedite.
• Suggest and sell additional items over the phone.
• Inform customer of items not ordered or out of stock per regular ordering process offering subs where available.
• Review accuracy of incoming orders, collect and input orders submitted via fax, email, voicemail.
• Ensure accuracy of outgoing, entered orders.
• Work with outside sales team reporting irregularities, problems and requests for outside sales assistance. Direct phone calls to the appropriate team members.
• Assist with processing special orders and customer price lists.
• 85% of work day is spent on telephone.
• Other projects or tasks assigned by Manager as needed.

QUALIFICATIONS:

• Minimum education: High School Diploma.
• Previous food service distribution Inside Sales/Customer Service and/or call center experience preferred.
• Strong knowledge of food service products, product categories and vendor community preferred.
• Excellent verbal, telephone and written communication skills.
• Must have a sense of urgency and be able to work under pressure.
• Flexibility: ability to work well with all departments and levels of staff both internally & externally.
• Follow through skills a must.
• Bilingual (Spanish/English) a plus.

Company Description

At Chefs Warehouse we are an industry leader in food distribution! We have a distinct competitive advantage in serving our customers because of our extensive selection of distinctive and hard-to-find specialty and center-of-the-plate food products, What’s on our menu? Enticing Appetizers: A culture that is full of flavor and inviting! Creating an environment of belonging, where everyone is welcome! Delivering our best in everything we do We are committed to high quality food and dedicated to a positive team culture. Divine Entrees: Paid Vacations, Paid Holidays Health, Dental and Medical Benefits Weekly pay Life Insurance 5% above cost for our high-quality food products Employee discounts for travel and events. 401k What’s for Dessert? The icing on the cake.... The safety of our employees is our priority! WE have created essential guidelines to assure we are following CDC regulations!