THE LEGACY COMPANY is actively recruiting a customer service driven individual with an exceptional sense of urgency, dedication to processes and procedures, and excellent attention to detail to serve as an OPERATIONS MANAGER. The position would be located in our Corporate Support Center in NASHVILLE, TN.

We are looking for a seasoned multi-family property management professional – i.e. experienced Business Manager, Multi-Property or Regional Property Manager who has business/operations (HR/Finance/IT/Marketing) experience/knowledge - to take on a variety of challenges, projects, and functions. As a team member in the OPERATIONS MANAGER role, you will not be in command of a specific portfolio, but rather, work on projects and support in an overall capacity!

If you are motivated to work in a challenging environment, where your results will be recognized and rewarded, and you genuinely enjoy working with people, we have an excellent career opportunity for you with Legacy.

JOB DESCRIPTION

We are a diligent, tech-savvy, customer service oriented, fast paced, and groundbreaking team of individuals that pride ourselves in caring for our properties, vendors, clients, residents, and associates. If this is aligned with who you are, we want to get to know you!

THE COMPANY:

Based out of Nashville, TN, The Legacy Company is a vertically integrated real estate services company focused exclusively on the multifamily industry. The boutique, yet highly sophisticated nature of our company allows for tailored services in acquisition, financing, and management of multifamily properties.

THE POSITION:

The OPERATIONS MANAGER will be responsible for serving the company where needed. This position will contribute to IT, HR, Admin, Accounting, CAPX projects, Due Diligence, Acquisitions, Training, Maintenance needs and the Brand Management - divisions ensuring operations are efficient, effective and successful. For example, the Operations Manager could be tasked with the following:

• Involved with property renovations, finance and business development, and market/trend analysis.
• Manage and/or assist in event planning throughout the year.
• Working with the Office of Brand Management to monitor competitor trends, assist with Data Tracking, and monitoring social media sites.
• Keeping abreast current trends in markets we currently serves, and/or, is assessing for future growth opportunities.
• Assist in research projects from residents and/or vendors, as well as, compliance related issues whether in affordable related communities; OSHA or ADA related issues.

The ideal candidate would have a high degree of professionalism, an abundant work ethic, the ability to work independently, and have a willingness to serve as a member of a team environment. Furthermore, the person selected for this position must act with the utmost professionalism, exemplifying customer service to onsite teams, Support Center associates, investors, brokers, residents, etc. while keeping information confidential.The OM is to monitor operations policies, processes, procedures and make recommendations, and must be capable and willing to learn subject matter and gain experience in areas unknown.

MINIMUM QUALIFICATIONS:

• MINIMUM OF 5 YEARS OF MULTI-FAMILY PROPERTY MANAGEMENT EXPERIENCE.
• ONESITE EXPERIENCE, A MUST. MUST BE ABLE TO BE A SUPERUSER.
• Operations experience in IT, HR, Finance, Projects, Admin, and Marketing.
• Renovation/construction knowledge.
• Due Diligence and Acquisitions knowledge required.
• Must be willing to travel, as needed.
• Strong research, management and communication skills.
• Strong delegation and timely follow-up skills a must.
• Strong accounting, budgets and financial knowledge/experience.
• Fair Housing laws and regulations knowledge.
• Knowledge of employment laws and discrimination guidelines.
• Must pass a criminal, drug and/or credit background check.
• BACHELOR’S DEGREE, PREFERRED.
• Property Management certifications, preferred.
• Working on ad hoc payroll & benefits projects & assignments as needed

AS A PROFESSIONAL MEMBER OF OUR TEAM, WE REQUIRE:

• Attention to detail and accuracy is a must.
• Exposure to administrative processes in an office environment
• A relentless pursuit of perfection; consistently open to encouragement and coaching
• A talent for communicating on the phone, in writing, and in person
• An impeccable professional appearance.

BENEFITS:

Affordable, High Quality Family Benefits available for medical, dental, and vision insurance. Company paid life insurance with supplemental insurance available, and much more. PTO - Vacation and Sick. Paid Volunteer hours.

EMPLOYMENT WITH THE LEGACY COMPANY IS CONTINGENT UPON SUCCESSFUL COMPLETION OF A BACKGROUND CHECK, POSSESSING A VALID DRIVER’S LICENSE AND DRUG SCREEN.

THE LEGACY COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER.