Job Description

We are seeking a legal sales and client satisfaction professional to join our team! You will be responsible for providing product and service information to potential new clients from all around Georgia and all around the world. Duties include setting initial paid client consultations with attorneys and conducting ongoing, non-legal client service calls to promote client satisfaction. Base salary plus performance bonuses for documented client satisfaction calls. Bilingual candidates encouraged to apply. RESPONSIBILITIES:

• Provide information to potential new clients about the firm's legal services and products
• Sell and set new client's initial consultation with attorneys
• Maintain ongoing, new-client contact to promote client communication and client satisfaction
• Handle non-legal, new-client issues and concerns
• Document and update client records based on interactions
• Secure client survey responses and testimonials
• Develop and maintain a knowledge base of the firm's evolving products and services

​QUALIFICATIONS:

• Previous experience in sales, customer service or other related fields
• Ability to build rapport with potential clients and clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

DESIRED ATTRIBUTES:

• You smile when you answer the phone
• You don't relate to clock watchers
• You see problems as opportunities
• You know a lost sales opportunity is a lost opportunity to help someone
• Unfinished business makes you break out in hives
• You are an awesome juggler of tasks an can change gears quickly
• You brag about your work ethic and can't stand to be outworked by your colleagues
• No Drama is your middle name
• You don't use four letter words in the workplace, especially CAN'T
• The only thing you like more than succeeding is helping a teammate succeed
• You enjoy and value cultural diversity

Company Description

The Manely Firm, P.C. is a full service all family law firm serving clients all around Georgia and all around the world. The firm's focus is on complex family law cases to include domestic and international divorce, custody, parental kidnapping, modification, high asset divorce, reproductive rights and family law appeals. We have multiple offices in Metro Atlanta and Savannah. The Firm has offered quality family law representation for over 30 years. Founding Attorney Michael Manely has the distinction of being the only all family law attorney to win unanimous decisions before both The United States Supreme Court and The Supreme Court of Georgia. Savannah's Supervising Attorney and Partner, David Purvis, argued a case regarding the legitimacy of children born of IVF before the Georgia Supreme Court. The firm offers a legal team of experienced attorneys, paralegals and client care coordinators to pursue resolution for family legal matters with a focus on identifying and furthering the dreams and aspirations of the clients we serve.