Job Description

SUMMARY/OBJECTIVE 

The Office Assistant performs a variety of clerical and administrative tasks in direct support of the smooth operation of their assigned office or branch. The Office Assistant reports directly to the Branch Operations Manager.

REQUIRED EDUCATION AND EXPERIENCE

·       A high school diploma or GED.

·       Proven experience as a back-office assistant, office assistant, virtual assistant or in another relevant administrative role

ESSENTIAL FUNCTIONS Essential Functions of the Office Assistant position include but are not limited to:

·       Organize office and assist associates in ways that optimize procedures, processes, and performance

·       Review, sort and distribute communications in a timely manner

·       Create and update records within company systems (i.e. NetSuite, Encircle, Dropbox, etc.) ensuring accuracy and validity of information

·       Schedule and plan client appointments

·       Monitor level of supplies and handle shortages

·       Resolve office-related malfunctions and respond to requests or issues

·       Coordinate with other departments to ensure compliance with established policies

·       Organize travel by booking accommodation and reservation needs as required

·       Contact prospective businesses to establish referral relationships.

·       Answer phones, direct calls to appropriate individuals, and prepare messages

·       Prepare contracts, forms, and reports according to written or verbal instructions

·       Manage calendars and schedule appointments

·       Perform other related duties as assigned.

COMPETENCIES / PROFICIENCIES:

·       Experience as an office assistant or in a related field.

·       Knowledge of “back-office” computer systems (ERP software)

·       Working knowledge of office equipment

·       Thorough understanding of office management procedures

·       Excellent interpersonal and customer service skills

·       Excellent organizational skills and attention to detail

·       Excellent time management skills with a proven ability to meet deadlines

·       Analytical abilities and aptitude in problem-solving

·       Warm personality with excellent written and verbal communication skills

·       Valid driver's license

OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

POSITION TYPE/EXPECTED HOURS OF WORK This is an hourly position. Standard days and hours of work are Monday through Friday, 9:00 a.m. to 5 p.m. Alternate work schedules will be required on an as-needed basis.

TRAVEL Limited travel (<25%) is expected with this position

COMPENSATION RANGE Hourly pay rate is $18.00 - $20.00 per hour.

SUPERVISION This position has no supervisory responsibilities.

WORK ENVIRONMENT Office setting

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

·       Prolonged periods sitting at a desk and working on a computer

·       Must be able to lift up to 15 pounds at times

Company Description

The Mold Pros (TMP) is a leader in the growing industry of Bio-Remediation. We perform environmental testing and mold remediation throughout the United States featuring an all-natural enzyme approach to addressing indoor air quality concerns. TMP also performs mold-toxin testing and remediation, radon testing, VOC testing, bacterial testing, odor control and foundation crack repair for commercial and residential structures. Find more information about us by visiting https://www.themoldpros.com/careers.