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Remote Customer Service Representative

The Panther Group

Remote Customer Service Representative

Virginia Beach, VA
Full Time
Paid
  • Responsibilities

    Job Description

    MUST RESIDE IN VIRGINIA

    CANDIDATES MUST MEET THE BRING YOUR OWN DEVICE REQUIREMENTS OF A PC WITH AT LEAST WINDOWS 10 OR MAC OS 10.14 TO BE CONSIDERED

    Healthcare Customer Service Representatives, call center representatives, patient access representatives, administrative healthcare workers, customer service representatives of other trades, and more - realize your full potential with The Panther Group! As a leading provider of temporary, temp-to-hire, and direct-hire staffing in the Virginia area, we can open the door for your next career opportunity.

    Right now, we are seeking REMOTE CUSTOMER SERVICE SPECIALISTS for a contract hire opportunity with one of our clients. This is a great opportunity for anyone looking to get into the healthcare field!

    Count on The Panther Group to find you the right opportunity where you can learn, prosper, and grow in your career. We are a trusted partner in your work and career life! Apply Today!

    Essential Duties and Responsibilities/Minimum Requirements:

    • Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.

    • Process workflow documents, which include, income, identity and other eligibility verification documents.

    • Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.

    • High School diploma with 1-3 years of experience required.

    Company Description

    We are the experts in Human Capital. It starts with a commitment to personal attention. A single point of contact from day one. That's what makes The Panther Group different. That is how we deliver results to our clients and candidates. Our focus on quality, diversity and service sets us apart. At The Panther Group, it's about attention to detail. We attract the right talent, connect job seekers with the right jobs and provide the right custom solutions because we worry about the little things. Providing our clients the best value for their dollar, finding our job seekers opportunities where they can thrive, giving our clients and candidates the level of service they deserve, leveraging the most efficient processes in the industry.