About the Position

The Administrative Assistant provides general office support with a variety of clerical activities and sales and marketing tasks. The Administrative Assistant will be responsible for answering incoming calls, directing calls to appropriate staff member, answering inquiries, and providing information to clients, potential customers and visitors, and correspondence distribution.

Roles and Responsibilities

Greet persons entering the center, determine nature and purpose of visit, and direct or escort them to specific destinations. Treat all guests in a manner to ensure their complete satisfaction. Always strive to exceed guests' expectations.

Facilitate proper cleaning and organization of front desk, lobby, filing closets and office supply cabinets and storage areas.

Inventory and management of all storage areas.

Operate telephone to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. Communicate in a cooperative and professional manner with all callers using established guidelines.

Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with tuition payments, invoices, or other documents.

Assist with ProCare functions regarding billing, entering children, classroom assignments, center, and staff communications etc. Receive payments and record receipts for services.

Be proficient in childcare management software.

Create daily lunch and restroom schedules. Maintain knowledge of staff members' whereabouts and availability.

Hear and direct complaints from parents or the public to the appropriate center staff member.

Collect orders from team members for curriculum supplies, instructional and classroom supplies.

Collect, sort, distribute, or prepare mail, messages, or courier deliveries.

Participate in staff and family engagement events and meetings.

Facilitate all staff birthday and anniversary celebrations and gifts.

Complete monthly school walkthrough, submit work orders for repairs and maintenance.

Ensure compliance of all Health and Safety drills, paperwork, and documentation of HHSC guidelines.

Maintain immunization documentation and audit files for compliance with Public Health Guidelines.

Required Education and Experience

High school diploma or equivalent

Meet HHS minimum education and experience requirements

About Our Benefits In addition to offering competitive pay, The Pillars provides:

Paid training;

Medical, vision, dental coverage;

Voluntary Life, Accident, & Illness insurance;

Short Term Disability;

Two weeks (80 hours) of Paid Time Off;

Paid Family Leave for up to 8 weeks;

6% Employer Match on 401(k)

Eligibility to Participate in Bonus Programs;

13+ paid holidays;

Grant and Scholarship Program

Child Tuition Discounts

CDA and Continuing Education assistance

An engaging environment full of fun, birthday surprises; Quarterly staff outings so that each team member feels appreciated, valued, and equipped to achieve their own personal success.