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Office Manager, Title and Settlement

The Title Company

Office Manager, Title and Settlement

Fairfax, VA
Full Time
Paid
  • Responsibilities

    Job Description

    BOUTIQUE TITLE COMPANY IN NORTHERN VIRGINIA IS LOOKING FOR SOMEONE TO LEAD A SMALL BUT GROWING TEAM OF TITLE AND SETTLEMENT PROFESSIONALS, MANAGE OPERATIONS, AND DEVELOP A TEAM ATMOSPHERE WHICH PROVIDES THE HIGHEST DEGREE OF CUSTOMER SATISFACTION. WE PROVIDE COMPREHENSIVE TITLE INSURANCE, ESCROW AND PROFESSIONAL SETTLEMENT SERVICES FOR REAL ESTATE PURCHASES AND REFINANCES. WE ARE PASSIONATE ABOUT OUR WORK, HAVE BUILT CLOSE RELATIONSHIPS WITH INDUSTRY PLAYERS AND ARE EXCITED TO BUILD ON OUR SUCCESS. ARE YOU UP TO THE CHALLENGE OF BUILDING UPON SUCH A STRONG FOUNDATION AND TAKING IT TO THE NEXT LEVEL?

    RESPONSIBILITIES:

    • MANAGE DAY TO DAY OPERATIONS OF A FAST-PACED TITLE AND SETTLEMENT OFFICE

    • MANAGE A TEAM OF TITLE PRODUCTION STAFF RESPONSIBLE FOR TITLE PRODUCTION ACTIVITIES INCLUDING DAY TO DAY MANAGEMENT ACTIVITIES INCLUDING MANAGING WORKLOADS, DELEGATING, HIRING, TRAINING, COACHING, EVALUATING, AND CONDUCTING PERFORMANCE REVIEWS

    • MANAGE YOUR OWN INDIVIDUAL TITLE INSURANCE WORKLOAD WHILE LEADING AND SUPERVISING A TEAM OF JUNIOR PROFESSIONALS

    • DEVELOP AND IMPLEMENT PROCESSES AND METRICS TO MONITOR AND IMPROVE CUSTOMER SERVICE, QUALITY, TURNAROUND TIME, AND PRODUCTIVITY

    • DEVELOP RELATIONSHIPS WITH LOCAL REAL ESTATE AGENTS AND LENDERS TO ENCOURAGE REPEAT BUSINESS

    • PREPARE BINDERS AND POLICIES AND CONDUCT REAL ESTATE SETTLEMENTS

    QUALIFICATIONS:

    • TITLE LICENSE IN VIRGINIA – REQUIRED

    • TITLE LICENSE IN DC AND/OR MARYLAND (PREFERRED)

    • 5-10 YEARS DIRECTLY RELATED EXPERIENCE WITH MINIMUM OF 5 YEARS OF TITLE AND SETTLEMENT EXPERIENCE

    • MINIMUM 3 YEARS DEMONSTRATED EXPERIENCE IN A LEAD OR SUPERVISORY CAPACITY, 5 PREFERRED

    • TECHNICAL KNOWLEDGE OF THE CLOSING PROCESS

    • EXPERIENCE WITH TITLE EXPRESS (TSS) SOFTWARE PREFERRED

    • FAMILIARITY WITH MICROSOFT SUITE, QUICKBOOKS AND G SUITE PREFERRED

    • EXCELLENT COMMUNICATION, MANAGEMENT AND INTERPERSONAL SKILLS

    • ABILITY TO MULTITASK AND WORK UNDER CHANGING DEADLINES

    • COLLABORATIVE AND TEAM-ORIENTED

    • OBSESSION WITH CUSTOMER SERVICE A MUST!

    • BACHELOR’S DEGREE IN BUSINESS LAW PREFERRED

     

    COMPENSATION & BENEFITS

    SALARY WILL BE COMPETITIVE WITH SIMILAR ROLES AT COMPETING COMPANIES AND COMMENSURATE WITH EXPERIENCE. WE OFFER PAID TIME OFF, 401K, AND BONUSES.

    Company Description

    We are a fast-growing title and settlement company, looking for team-oriented people who want to advance their careers. We are committed to a healthy work-life balance and want employees who work hard but enjoy their personal lives as well. We are never satisfied and customer service is a driving force for our company culture and our success. Currently, we are looking for a highly qualified individual to step into a management role who can help us foster these values and take the next big step forward.