Embark on an exciting journey in the hospitality industry at The Trade Hotel Milwaukee, now hiring a Morning Server!
** Starting wage for this position is $8.00 per hour but final wage will be based on experience**
As the official hotel of Deer District, it is located in the bustling heart of downtown, adjacent to Fiserv Forum. Situated courtside in Cream City’s dynamic hub of sports, culture, and entertainment, The Trade offers 207 luxurious rooms and suites plus destination dining with a rooftop restaurant and lounge boasting stunning city views.
We are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish while they choose their adventure. Our success at NCG Hospitality stems from our Team Members who are committed to delivering extraordinary experiences for all guests, while upholding our Core Values: Growth, Fun, Trust, and Responsibility. In return, we offer our Team Members the following benefits, incentives and more.
Core Benefits:
Paid Sick Time
Paid time off and anniversary day off with pay
Paid volunteer hours → Earn money for community service!
Flexible schedules
Team Member Travel Perks:
Worldwide hotel stays starting at forty-nine dollars per night
Rate based on availability and property brand
Free night stays at NCG Hospitality hotels
Professional Development:
Dedicated training and development with opportunities for growth
Educational and professional certification assistance
Health and Wellness:
Health, Dental and Vision plans
Virtual telehealth services
Team Member Assistance Program with mental health resources
TeleDoc confidential counseling
Health and fitness monthly reimbursement program
Financial:
401(k) retirement plan
100% match on the first 3% and 50% match on the next 2% of team member contributions
Same day pay
Catch Of The Day Program → Earn money for helping other team members and guests!
Everyone Sells → Earn money for bringing in business to our properties!
Referral program for team members
How do I make an impact on my team?
Our friendly and attentive Morning Server helps provide exceptional guest service and customer care in our restaurant and/or during event functions hosted by the property.
Greet every guest with a friendly smile and welcoming attitude
Available for breakfast shift
Weekend availability
Take dining room and room service orders; communicating them to the kitchen through the point-of-sale system; follow-up directly with cooks as needed
Check in frequently with guests to ensure all needs and expectations are being met
Prepare checks and post payments using the point-of-sale system
Remove dishware from tables/counters during the dining experience as well as at the end; take them to the kitchen for washing
Clean and sanitize the service and guest areas of the restaurant as needed
Deliver room service orders as needed, following up with guests via phone call 10-15 minutes after delivery to ensure everything is alright and ask to arrange tray pickup
Check property hallways for used dishware and return discarded trays to the restaurant for washing
What does success look like in this role?
Motivated to maintain excellent customer service reputation
Strong oral communication and interpersonal skills
Strong attention to detail
Ability to work effectively and efficiently in a fast-paced setting
Reliability and honesty
Desire to contribute to a supportive and effective team
Who is NCG Hospitality®? We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.
As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out our jobs at ncgcareers.com and join our growing team!
NCG Hospitality is an Equal Opportunity Employer.
THE TRADE HOTEL IS OWNED AND MANAGED BY NCG HOSPITALITY