The UPS Store Customer Service Associate - PART TIME ONLY

HARDWARE GENERAL INC

The UPS Store Customer Service Associate - PART TIME ONLY

Pittsboro, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Employee discounts

    Flexible schedule

    Opportunity for advancement

    Training & development

    Join Our Family at The UPS Store in Pittsboro!

    Are you passionate about providing exceptional customer service and making a positive impact in your community? Do you enjoy working in a dynamic environment where no two days are the same? If so, we invite you to become a part of our tight-knit team at the local family-owned UPS Store in Pittsboro.

    Position: Customer Service Associate

    Job Overview: As a Customer Service Associate, you will be the face of our store, engaging with customers, handling inquiries, and providing top-notch service. Your responsibilities will include assisting customers with shipping, packing, printing, and mailbox services, all while maintaining a friendly and welcoming atmosphere.

    Key Responsibilities:

    Greet customers warmly and ascertain the purpose of their visit

    Provide information about products and services offered by the UPS Store

    Assist customers with packing, shipping, and tracking their packages

    Operate printing and copying equipment to fulfill customer orders

    Manage mailbox services, including sorting and distributing mail

    Maintain a clean and organized workspace, ensuring a professional appearance of the store

    Cross Collaborate and work with Hardware store main anchor store.

    Requirements:

    High school diploma or equivalent

    Proven experience in a customer service role is preferred

    Strong communication and interpersonal skills

    Ability to multitask and work efficiently in a fast-paced environment

    Familiarity with shipping procedures and equipment is a plus

    Proficiency in using computer systems and basic software

    Must be Local or within 15-20 Mins driving distance to this location

    What We Offer:

    A friendly and supportive work environment

    Training and development opportunities to enhance your skills

    Competitive compensation with opportunities for growth

    Retirement benefits : 401K benefits with employer match

    Employee discounts on main anchor store.

    A chance to be part of a local business that values its employees and community

    If you are enthusiastic, personable, and eager to contribute to our growing team, we want to hear from you! Take the first step towards an exciting career by sending your resume and a brief cover letter outlining your relevant experience and why you'd be a great fit for this role.

    Location: The UPS Store, Pittsboro 386 East St Pittsboro, NC 27312

    We look forward to reviewing your application and having you join our UPS Store family in providing exceptional service to our valued customers.