As a member of our Hospitality team, you will be the face of The Woodhouse brand. You will be the first impression a guest has of our spa. Whether a guest visits us to purchase a gift card, book an appointment, learn about our unique transformative services, or embark on a luxurious retreat, you will help facilitate each guest’s time at the spa from beginning to end.
What makes a Woodhouse Front Desk Member successful?
A passion for customer service. You will guide a guest during their check-in for their service and help them check-out after their service has been concluded.
An ability to multi-task in a fast-paced environment is key. In addition to helping guests during their visit, you will be answering a multi-line phone system as well as selling products and memberships to guests as they check-out.
An opportunity for continuous customer service training that could lead to our Spa Supervisor position.
Ongoing training with our Lead Hospitality Educator
Supportive leadership who truly care
We Offer the Best Compensation and Benefits Package:
Competitive compensation base pays plus monthly bonuses
Hourly pay when you are not in service.
Paid liability insurance
Paid Time Off
Excellent Health care contribution – 50% full-time 30+ hours
Vision. Dental. 401K retirement
Compensation range $14-$16 per hour
Look forward to annual reviews and raises and even joining our management team.
Qualifications Skills & Requirements
Prefer 2+ years of sales or hospitality experience
A commitment to high standards.
Ability to re-book the guest and recommend retail and series to every guest.
Flexible schedules including an evening and weekend shift
We are a company that recognizes, rewards and celebrates with you along the way--as you excel and grow in your talents, opportunity will follow you. Woodhouse Spa is an Equal Opportunity Employer.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.