Job Description

Join the Mobile Future with TheoremReach

About Us: TheoremReach is a profitable, bootstrapped team of innovators based in Madison, Wisconsin and Chicago, Illinois on a mission to make every person's voice matter. We do this by partnering with thousands of mobile app developers to allow our clients to survey missions of real people right where they are - on their smartphones enjoying apps and games. This allows app users to earn free virtual currency in exchange for sharing their opinions in a fun, delightful, rewarded survey experience.

UserWise.io is our second venture where we’re creating a solution that makes mobile game product and live ops teams more effective and efficient by allowing them to plan, deliver and analyze the effectiveness of their live ops campaigns. This frees them to focus on what they do best - creating fun and engaging content for their players.

We believe in constant, iterative innovation - constantly dreaming, testing, optimizing, and launching new concepts and products to push the boundaries of both market research and mobile gaming. We believe in open communication, transparency, support, pride and happiness in the work we do each day. The core values that drive us are creativity, accountability, an analytical mindset and a focus on the user. Opportunity: Publisher Account Manager Description and Responsibilities: We are looking for an experienced account manager to join our team in Madison, WI, Chicago, IL, or remote within the U.S. to support and grow our publisher network. This is an opportunity to join a successful team of high performers at both our core TheoremReach business and upcoming UserWise.io venture to create the account management process from the ground up.

In this position, you will be responsible for responding to publisher requests, communicating with internal and external stakeholders to ensure the publisher network is well-managed and supported. You should be comfortable communicating with a wide range of stakeholders from publisher teams and their management to our own development, sales, and marketing team. This role also includes an opportunity to create and shape the upsell and referral function to support network growth.

You'll own the account management process and be the first point of contact for our publisher network, working collaboratively with management, sales, marketing, and the engineering team to ensure all needs are met and exceeded while maintaining and growing the network.

You will be responsible for the following account management activities:

• Identify, maintain, and manage the performance of all publishers across the network.
• Proactively identify and execute growth strategies for existing publishers.
• Review new integrations for best practices and launch new publishers.
• Respond to publisher support requests around integrations, billing, or general usage.
• Work across the TheoremReach and UserWise portfolios to upsell and set up referrals across product lines.
• Create and grow relationships with existing partners through regular communications, quarterly business reviews, in-person meetings, etc.
• Execute in a higher performer, self-starter environment.

Requirements:

• At least 3+ years of relevant work experience in the digital media space at a publisher/developer focused account management role.
• Proven self-starter.
• Mobile and/or SaaS industry experience highly preferred.
• Clear experience representing our four value tenets: accountable, creative, data-driven and user-focused.
• Highly interested in the mobile space, aware of new trends and best practices, and able to share new opportunities with the team.
• Excellent verbal communication skills, team-oriented with a customer-focused attitude.
• Proficiency with MS Office, specifically with Excel and PowerPoint required.
• Hubspot, Tableau, and HTML/CSS experience welcome.

We offer a market-leading benefits package including profit sharing, full coverage of health, dental, and vision insurance, 401k retirement benefits, unlimited vacation policy, remote computer hardware, software, and peripherals, TheoremReach is an equal opportunity employer. TheoremReach does not discriminate on the basis of sex, race, ethnicity, color, age, sexual orientation, gender (including identity and expression), disability (mental or physical), religion, national origin, citizenship, marital status, military or veteran status, or any other protected classification protected by applicable law; we will provide reasonable accommodations for qualified individuals with disabilities, and pursuant to applicable fair chance ordinances, we will consider for employment qualified applicants with arrest and conviction records. For more information, please visit www.theoremreach.com.

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