Thermo King / Carrier Service Manager

Blue Collar Services

Thermo King / Carrier Service Manager

Orlando, FL
Full Time
Paid
  • Responsibilities

    Established in 1996, is a factory authorized parts, sales & service dealer for Carrier Transicold, a division of United Technologies (NYSE: CARR). Serving all of Florida with offices in Tampa, Orlando, Jacksonville, Miami, and Ft Myers, our skilled and experienced team provides industry leading transport refrigeration (reefer) products, driver comfort solutions, and superior service and technical support. Offering in-shop, mobile, and 24/7 emergency services, you can count on us to keep your reefer equipment on the road and operating at peak efficiency.

    Job responsibilities:

    Use your excellent communication, organization, and multitasking skills to engage your diesel technicians, maintain good morale among your team including Service Writers, and keep your customers super happy

    Prioritize and assign reefer and APU repairs to meet customers’ needs

    Hire, train, and mentor junior technicians and Service Writers

    Lead technicians to achieve maximum productivity & efficiency

    Lead improvement efforts that support annual goals for service and cost control

    Assure a clean and e working environment

    Must Have Job Requirements:

    At least 3 years as a Service Manager in a Thermo King or Carrier dealership

    Strong diesel repair background (10+ years)

    EPA 608 and 609 license

    Other Job Requirements:

    A relentless focus on customer satisfaction and follow-up

    Good communication skills

    Ability to work in a fast-paced work environment and multi-task effectively

    Strong organizational and time management skills

    Professional appearance and strong work ethic

    Basic computer skills (Karmak experience preferred)

    Job benefits:

    Competitive salary

    Medical and dental plan

    Paid vacation, sick, and holiday

    401(K) matching