Job Description

One of southern California's fastest growing boutique plastic surgery practices, Tim Sayed MD, is in need of a skilled front-desk and phone receptionist and clerical assistant. We have two offices in La Jolla/UTC and in Newport Beach. This position would be based in the La Jolla location but would handle all inbound inquiries from phone and web leads for both offices. Experience in the plastic surgery, medspa or dermatology space would be ideal but we will also consider very personable, customer service-oriented individuals from the cosmetic retail space. You would be working alongside an experienced office manager, one or more medical assistants/nurses and other staff we may recruit to grow the practice. If you have medical assisting experience, that would be a plus but is not a requirement for the position.

Job responsibilities include, at minimum:

• Answering the phone and assisting in surgical scheduling

• Responding to new patient inquiries from phone or web.

• Scanning paper documents, ensuring patient data entry and corresponding with patients and other staff on tasks.

• Clerical document completion including assisting in insurance and disability paperwork requests

• Logging all calls and email communications to ensure timely followup with all patients.

• Assisting in preparing cosmetic surgical quotes and helping patients with financing questions as a backup to patient coordinator and office manager staff.

• Participating in social media promotion of the practice (we are recruiting for a dedicated social media manager as well).

• Learning to use any EMR/Practice management and other software systems required by the office.

• Rooming patients, assisting as necessary in cleaning the rooms after each encounter - this is mostly the clinical team's duty but everyone helps out.

• Assisting the medical team on maintaining supply inventory.

• Following up on laboratory and pathology results, scanning reports into medical record software.

• Maintaining compliance documentation, credentials and other important paperwork with the office manager.

Full-time (30+ hours) or part-time employment (20-29.5 hours) is available and some work-from-home flexibility is available. Health and dental benefits are available to full-time employees. The ideal candidate will be seeking a full-time role and is career-minded.

Requirements:

1. Professional demeanor and attire in the office and professional social media habits

2. Excellent communication skills - you will represent the practice to the outside world

3. Proficiency in Microsoft Office, Gmail, Instagram, Facebook, and calendar tools

4. Good organizational and prioritization sklils

5. Experience with electronic medical record software like Symplast a plus

6. Successful passage of background and criminal check

7. Availability to start as soon as possible - we are growing and you will be busy from day one!

We are an equal opportunity, non-discriminatory employer. Please respond with a cover letter and CV if possible, expressing your interest and how you can make a difference to this exciting plastic surgery practice!

Company Description

Boutique plastic surgery practice of Dr. Tim Sayed MD, a Harvard and UCSF trained board certified plastic surgeon. Dr. Sayed is an innovator and a highly respected leader among his plastic surgery peers. Our demand is growing fast and so is our team. We focus on en bloc breast implant removal, revision breast surgery, tummy tucks, facelifts and Botox/fillers, as well as a growing medspa line of business including RF microneedling, Hydrafacial, laser, IPL and retail skincare. We are a high performing team and want like-minded ambitious professionals to share their talents with us and our patients!