Tire & Automotive Sales & Service Writer

Motion Tire Company LLC

Tire & Automotive Sales & Service Writer

Elk City, OK
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Dental insurance

    Employee discounts

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Company Overview

    At Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company.

    Benefits and Perks

    Excellent Training and Development

    Competitive Compensation

    Friendly Work Environment

    Top Tier Benefits

    Job Summary

    Advise and consult customers on vehicle service needs. Create repair orders for customers and communicate with the service department.

    Great growth and career opportunities.

    Responsibilities

    Promptly answer all inbound phone calls

    Promptly meets and greets customers

    Determines the nature of customer problems; May make road test or visually inspect the vehicle

    Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold

    Obtains customer approval for service before delivering order to service personnel

    Reviews completed repairs or services performed with customers and collects payment

    Maintains cleanliness of showroom and re-stocks display as needed

    Performs daily cash/sales procedures at close of business day

    Complies with Company Quality Control Program, Company Safety Policy, OSHA and EPA regulations

    Desired Qualifications

    High School graduate or comparable vocational training

    Knowledge of computerized sales and marketing software

    Knowledge of auto/truck tire, lubrication and maintenance issues

    Experience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions

    Preferred Experience:

    2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance

    3+ years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment

    Experience as a vehicle mechanic or lubrication technician

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.