Job Description

We are seeking a dynamic and experienced Automotive Store Manager to join our team in Pittsburgh, United States. As the Automotive Store Manager, you will be responsible for overseeing the day-to-day operations of our automotive store, ensuring exceptional customer service, driving sales growth, and leading a team of automotive professionals.

• Provide strong leadership and direction to store staff, fostering a positive and productive work environment
• Develop and implement sales strategies to meet and exceed store revenue targets
• Ensure high standards of customer service and maintain a customer-focused store culture
• Manage inventory levels, pricing, and product mix to optimize store performance
• Oversee store operations, including scheduling, payroll management, and expense control
• Recruit, train, and develop team members to build a high-performing staff
• Maintain a clean, organized, and safe store environment
• Analyze sales data and market trends to make informed business decisions
• Collaborate with suppliers and corporate office to ensure product availability and promotions
• Handle customer inquiries and resolve issues promptly and professionally
• Ensure compliance with company policies, procedures, and industry regulations

Qualifications

Qualifications:

• High School Diploma or equivalent.

• Demonstrated leadership experience in a retail/sales environment.

• Proven ability to manage, drive and deliver financial results while controlling costs.

• Ability to influence and motivate a team to achieve set goals and objectives.

• Ability to problem solve, manage inventory, merchandising, and customer service.

• Communications skills to effectively communicate with teammates and guests.

• Complete all Monro required training with the guidelines and timing provided.

• Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR)

• Monro conducts criminal background checks for those positions with security and/or financial responsibilities. All background checks are conducted in accordance with applicable federal, state and local law, including but not limited to the Fair Credit Reporting Act. No applicant will be automatically disqualified because of a criminal record. Rather, the Company will consider the nature of the crime(s), when it occurred, the applicant’s explanation, and the relationship to the position sought in making its determination.

Profile Summary:

• Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments

• Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports.

• Business mentality with the drive to exceed established goals.

• Possess basic math skills to calculate figures and amounts such as discounts, interest, and percentages.

• Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment.

• Ability to take initiative in identifying problems, collecting data, and establishing facts to produce practical decisions and solutions.

• Ability to effectively mentor, coach and develop teammates.

• Ability to problem solve and resolve customer complaints.

Work Environment & Physical Requirements:

This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Store Managers must be able to complete the following but not limited to:

• Ability to work flexible hours, days, evenings, weekends, and holidays.

• Ability to work 45 hours per week.

• Must be able to lift, carry and stock merchandise and supplies up to 50 lbs. without assistance.

• Frequent standing and walking for long periods of time.

• Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.

Additional Information

Benefits

• Performance based incentives

• Paid vacation and holidays

• Reimbursement for ASE Certifications

• Reimbursement for State Inspection Licenses, where applicable

• 401k eligibility immediately upon hire

• Direct Deposit

• Employee Discounts

• Healthcare, Vision, and Dental

• Employee Access Perks

• Career Advancement Opportunities

Your next Destination!

Growth Opportunity:

At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.