Job Description:
To-Go attendants are 100% responsible for the take-out area and all take-out orders when working. Some of the duties are answering phones with a "smile" and a proper greeting, making sure all orders are complete, including sauces or sides, and making sure all orders have napkins and disposable silverware.
Company Overview
Huey's, locally owned and operated, has been a staple of the Memphis community for 50 years. We're known for our blues, brews, burgers, excellent customer service, community outreach, and family environment.
Job Summary
Huey’s To-Go Attendants are responsible for providing fast service and great hospitality for our To-Go Guests. You are responsible for coordinating to-go orders by Huey’s standards and procedures to accommodate orders for guests. If you take pride in great teamwork and love making people feel special, then Huey’s would love to hear from you!
Responsibilities
Have knowledge of the menu and ensure an exceptional experience for every Guest
Answering phones with a proper greeting before the third ring and assisting guests with placing To-Go orders
Enter orders in proper sequence
Must maintain a high degree of pace and intensity for an extended period
Can accurately handle money, make changes, and process credit card transactions
Operate and participate effectively in a team environment
Smiling and greeting guests as they come in or if the order is curbside
Sweeping and mopping when necessary
Contacting a manager immediately if there is a problem with a customer's food or overall experience
Maintaining cleanliness of the take-out area
Being able to do to-go check out and count down a drawer
Ensuring excellent food quality by checking all take-out orders before they leave the building
Completing daily side work duties
Qualifications
Good communication skills
Able to operate POS system for transactions
Fast-paced mobility to and from guest cars for periods up to 8 hours
Must be able to work nights and weekends
Previous host/hostess experience in a restaurant is a plus
Benefits/Perks
Free Employee Meal when working
50% Discount on meal when the off clock (restrictions apply)
Medical Insurance
Vision and Dental Insurance (if applicable)
Cancer Insurance
Term and Whole Life Insurance
Short Term Disability
401-K (if applicable)
Employee Assistance Program