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Tour Coordinator Assistant

SCHOOL TOURS OF AMERICA LLC

Tour Coordinator Assistant

Houston, TX
Full Time
Paid
  • Responsibilities

    🌍 Tour Coordinator Assistant (Entry-Level) 📍 Location: Spring Branch, Houston, TX 📅 Employment Type: Full-Time, On-site

    Are you organized, detail-oriented, and excited about joining a dynamic company? Join our team as a Tour Coordinator Assistant and help bring unforgettable student travel experiences to life! This entry-level role supports the Tour Coordination department with administrative and logistical tasks related to student tours and travel planning.

    🧭 About the Role:

    As a Tour Coordinator Assistant, you'll play a key role in supporting our Tour Coordinators by managing day-to-day logistics, communications, and documentation that help student trips run smoothly. This is a full-time, in-office position for someone who thrives in a fast-paced, team-oriented environment.

    Whether you're early in your career or looking to grow into the travel or hospitality industry, this role is a great opportunity to learn, contribute, and advance.

    🎯 Key Responsibilities:

    Administrative Support

    Assist Tour Coordinators with various admin tasks

    Answer phone calls and respond to inquiries about travel itineraries and logistics

    Format and distribute flyers, itineraries, spreadsheets, and confirmations

    Proofread appointments and confirmations for accuracy and alignment with itineraries

    Handle outgoing mail and client documents

    Travel Coordination Support

    Book attractions and confirm reservations

    Verify contracts, payments, and vendor documents

    Purchase tickets and event passes online

    Help prepare final travel packets for clients

    Occasionally assist with on-site support for student tours or events

    🧩 What We're Looking For:

    Required:

    High school diploma or GED

    1–2 years in an administrative, customer service, or office support role

    Strong organizational skills and attention to detail

    Comfortable using Microsoft Office (Word, Excel, Outlook)

    Excellent written and verbal communication skills

    Professional, dependable, and adaptable

    Preferred:

    Bachelor’s degree in Business, Communications, Hospitality, or related field

    Experience in travel, tourism, hospitality, or education

    Familiarity with CRM or internal database systems

    💡 Key Competencies:

    Multi-Tasking & Organization – You thrive when juggling multiple tasks

    Customer Service – You’re friendly, professional, and responsive

    Initiative & Dependability – You take ownership and follow through

    Tech-Savvy – You're comfortable with email, online bookings, and spreadsheets

    Team Player – You enjoy supporting others and working toward shared goals

    💰 Compensation & Benefits:

    Pay: Based on experience and education (Salaried)

    Benefits Include:

    Health Insurance (Blue Cross/Blue Shield of Texas)

    Dental Insurance (United Concordia)

    Simple IRA with 3% company match (Fidelity)

    Life Insurance, Long-Term Disability, AD&D (Principal) – after 90 days

    15 PTO days annually (vacation & sick combined)

    Paid Holidays, including:

    New Year's Day

    MLK Jr. Day

    Memorial Day

    Fourth of July

    Labor Day

    Thanksgiving Day

    Day After Thanksgiving (Floating)

    Christmas Eve (Floating)

    Christmas Day

    Ready to join a company that brings education and travel together? Apply now and start your journey with us as a Tour Coordinator Assistant!