Tours & Rec Teammate

Boulevard Brewing Company

Tours & Rec Teammate

Kansas City, MO
Part Time
Paid
  • Responsibilities

    Boulevard Brewing Company is recognized as a leader in the high-end beer segment. Boulevard Brewing Company is proud to be part of the Duvel Moortgat family of breweries which also includes Duvel USA and Brewery Ommegang. As the fourth largest craft brewery by volume in the United States, our beers and cocktails are built by our people, who are bound together by a devotion to our products and customers.

    SUMMARY

    Boulevard Brewing Company is looking for skilled and friendly individuals to add to our team. These positions play a major role in creating and providing a satisfactory customer experience for our visitor center. The Tours & Rec teammate will work part time positions including bartender, host, tour guide, barback, porter and kitchen spots available. Weekends and evening availability required.

    DUTIES & RESPONSIBILITIES

    Welcome guests, guide them through our space, beers and food menu

    Be an advocate of Boulevard Brewing Company

    Be knowledgeable on our beer, merchandise, facilities and community

    Pour beer in a professional and friendly manner

    Greet and Interact with guests, take orders and serve snacks

    Assess guests needs and preferences and make recommendations

    Check guest identification to verify they are of legal drinking age

    Deliver completed orders to guests throughout the Beer Hall

    Identify customer issues and take necessary steps to correct them

    Help maintain a clean and organized window, kitchen, and beer hall

    Host groups in our public facilities including room setup/clean up, drink and food orders, and general support

    Follow all opening and closing instructions

    Pour samples for tour guests, upholding beer service standards

    Bus tables, wash glassware, change kegs and maintain a clean & organized Tour Tasting Room

    Follow SMART guidelines for responsible serving

    KNOWLEDGE, EXPERIENCE AND ABILITIES REQUIRED

    Strong customer service and skills

    A passion for craft beer

    An interest in learning, asking questions, and demonstration knowledge to others

    Ability to keep up with a fast paced, high volume environment

    Strong communication and interpersonal skills

    Previous restaurant / hospitality experience preferred

    Must be 21 years of age

    Embrace the Duvel Moortgat values: Passion, Quality, Sustainability, & Integrity

    OTHER DUTIES

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    PHYSICAL REQUIREMENTS

    Requires continuous standing and walking

    May involve occasional lifting and carrying

    Must be able to communicate effectively (verbal and written)

    Requires good vision and hearing

    Required to regularly reach overhead, squat and bend

    Carrying and lifting 15 - 50lbs