Job Description

AECOM is seeking a Traffic Management Center Operator to be based in Nashville, TN.

Key Responsibilities:

• Monitor and control traffic management devices (CCTV, Dynamic Message Signs, etc.) across Davidson County highways.
• Support first responders, emergency management, and law enforcement communications.
• Detect and report incidents, dispatch service patrols, assist first responders, and notify the public.
• Handle calls from various persons, organizations, and agencies.
• Create and submit work orders for equipment failures or malfunctions.
• Use software applications to control ITS field devices, monitor traffic flow, and perform data analysis.
• Ensure the accuracy of data submissions in logs, reports, and documentation.
• Provide guidance to responders and motorists during severe traffic events.
• Post alerts, notifications, and messages as needed.
• Assist in coordinating responses to disasters and high-profile events affecting roadways.
• Perform other related duties as directed.

Qualifications

Minimum Requirements:

• High School + 4 years of relevant experience or demonstrated equivalency of experience and/or education

Preferred Qualifications:

• Experience in traffic management or a related field.
• Strong communication and multitasking skills.
• Ability to work in a fast-paced, dynamic environment.
• Proficiency with traffic management software and devices.

Additional Information

• Sponsorship is not offered for this position

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.