Training Shift Manager

Layne's Chicken Fingers

Training Shift Manager

Allen, TX +2 locations
Full Time
Paid
  • Responsibilities

    Benefits:

    Flexible schedule

    Free uniforms

    Health insurance

    Paid time off

    Come join THE Texas Chicken Finger restaurant...since 1994!

    At Layne's Chicken Fingers we take everything seriously except ourselves.

    Established in 1994, Layne's is THE "born and breaded in Texas" chicken finger restaurant. The Layne's culture stems from our roots in College Station, where back in 1994, we perfected our chicken finger frying technique. True to our roots, we are a fun, fast paced dynamic team who do not take ourselves seriously, but we take our food and our service EXTREMELY seriously.

    THE ROLE:

    This is a hybrid role as a Shift Manager and a New Restaurant Trainer.

    Shift Managers have the primary responsibility of managing shifts and ensuring our team is conveying the Layne's culture to our guests as well as being a creative team player who likes to work hard and have fun. He/she will be responsible for upholding the Layne's standards for our guests' experience.

    NRO Trainers have the pleasure of traveling across America to assist with New Restaurant Openings as well as Train our future partners! A restaurant trainer plays a crucial role in ensuring that staff are well-prepared to deliver excellent service and maintain high operational standards.

    RESPONSIBILITIES:

    Ability to effectively lead, train, and direct others

    Excellent written, verbal, and interpersonal communication and organizational skills

    Oversee all aspects of a shift, ensuring the accurate and timely production of product, service times and staffing

    Respond to customer concerns in a professional manner

    Follow cash, security, inventory and labor policies and procedures

    Provide coaching and guidance to employees

    Ability to train through demonstration and provide constructive feedback

    Serve as a corporate liaison in the field; build and maintain professional relationships

    QUALIFICATIONS:

    At least 2-3 years of experience managing a fast-casual concept

    Work in local restaurants when not traveling for openings

    Must be able and willing to work at any DFW location

    Ability to work cross-functionally on projects withing all levels

    Be at least 21 years of age to travel (18 years of age for local openings)

    Willingness to travel (trainers could spend 2-3 weeks at a new opening)

    Must have access to major airports and ability to travel when needed

    Flexibility and able to deal with frequent changes, delays, or unexpected events

    Valid Driver's License and reliable transportation

    ADDITIONAL REQUIREMENTS:

    Previous experience in a training role preferred

    Have a High School diploma or equivalent required

    Be willing and able to work a flexible schedule

    Have the ability to lift and carry 10-55 lbs.

    Ability to stand/walk for prolonged periods

    Food Safety Certifications

    Performs other duties as assigned by direct manager

    A huge part of who we are and what we are about is our fun loving, non-corporate environment, so your primary responsibility is to uphold our culture of ensuring everyone has fun while we serve our guests our "Soon to be Famous" ™ chicken fingers.

  • Locations
    Allen, TX • Frisco, TX • Lewisville, TX