Training and Outreach Supervisor

Creative Employment Services Inc.

Training and Outreach Supervisor

Downey, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Competitive salary

    Dental insurance

    Flexible schedule

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    Wellness resources

    Benefits/Perks

    Competitive Compensation

    Great Work Environment

    Career Advancement Opportunities

    Job Summary

    We are seeking a Training and Outreach Supervisor to join our team! As a Training and Outreach Supervisor , you will be working with each and every department in the company to understand their training needs, and develop new systems and strategies for training, learning, and growth. Ultimately your success will be measured by the success of those around you, and how well you can identify new opportunities for development. The ideal candidate has exceptional problem-solving skills, experience building a training program, and the ability to manage multiple projects simultaneously.

    Responsibilities

    Assist with ongoing training of in-field staff (Job specialist, CFS specialist, and Program Specialist).

    Assist with interviewing and screening new staff for programs. Administer pre-employment tests.

    Assist with completing employee performance reviews. Evaluate employees and identify weaknesses.

    Identify training needs according to the needs of staff.

    Plan and implement training programs that will prepare employees for the next step of their career paths.Review, edit and approve SIR (Special Incident Reports.)

    Must have familiarity with company programs (Community Integration, Employment and Coordinated Family Services.)

    Work closely with multiple departments to determine their training and knowledge needs

    Assist with ongoing training and development of team

    Design and implement new training programs, including creating materials, videos, and other content

    Troubleshoot problem areas and offer solutions for existing programs

    Build and maintain a library of resources and knowledge for the team

    Track employee success and progress with training material

    Prepare and deliver training courses via zoom and in person

    Assist with admission, intakes, and assessments of new program participants

    Manage the budget of your department, ensuring all programs you implement are cost-effective

    Assist with local community outreach initiatives

    Assist in developing and executing effective marketing strategies to attract prospective participants in our program

    Oversee and manage community outreach events and partnerships

    Identifies grant opportunities and assist with grant proposals

    Manages communications efforts including website, email newsletters, printed materials, social media, press releases, and seasonal activity guides

    Serves as a liaison and resource for community agencies and other organizations; performs community outreach to promote programs and stimulate interest in program offerings

    Prepares marketing materials, such as course descriptions, program brochures, newsletters, and announcements; uses social media and other forums to maximize community outreach and participation

    Ensure and comply with all Creative Employment Services, Inc. policies and procedures that the individual we serve, and support confidentiality is followed as prescribed by Agency policy and Federal and State Laws.

    Assist with other training tasks as needed.

    Performs other operational duties as assigned

    Qualifications

    Exceptional communication and interpersonal skills

    Strong attention to detail

    Demonstrated experience developing and implementing new, successful training programs

    The ability to work well independently

    Experience using learning management systems

    Flexible work from home options available.