Transport End User Technical Support Analyst

MATRIX SYSTEMS & TECHNOLOGIES INC

Transport End User Technical Support Analyst

Baton Rouge, LA
Full Time
Paid
  • Responsibilities

    Benefits:

    Health insurance

    Paid time off

    Tuition assistance

    Responsible for computer equipment handling and transport. Requires familiarity with driving a mid-sized box truck, cargo vans, and navigating loading docks.

    Responsible for decommissioning and sanitization of end user’s devices at the end of term.

    Responsible for basic field support including desktop reimaging and deployment of new end user devices with Windows 10 operating systems.

    Responsible for basic field support hardware and software device support including troubleshooting, hardware replacement, applying prebuilt image packages.

    Customer Service Skills

    Troubleshooting skills with basic hardware and software components

    Selected Contract must complete Driver Safety Trainer Required

    Must be able to obtain driver authorization