Job Description
Manage the delivery and service department 45-50 drivers. Formulate
and administer policies, programs and procedures for the delivery and service department,
including schedules, rates, routes, and assignment of drivers and vehicles. Build and maintain
positive customer relationships, managing all customer service complaints and concerns
effectively. Manage/comply with federal, state, company policies, local laws, transportation
programs and regulations.
- Salary: 92-97K DOE
- 18251 E Petroleum Dr, Baton Rouge, LA 70809
Manage the Transportation Department
Lead the Team:
- Build a solid Transportation team by recruiting, interviewing, hiring, and retaining quality team members
- Ensure all team members have the necessary tools to complete their jobs
- Conduct training, coaching, and feedback sessions, complete performance appraisals and make recommendations for pay increases
- Effectively resolve employee relations issues
- Be available to provide support to team members
- Develop plans, policies, and procedures for Transportation department
- Attend and participate in annual Leadership & Development training sessions
- Conduct safety/team/quarterly meetings
- Perform other duties as assigned by Manager and/or Director
- Conduct yearly performance appraisals on your drivers and staff.
Reporting/Budget:
- Prepare annual Transportation department budget for Director-Supply Chain Center review and approval
- Review and approve Transportation department payroll
- Review cost statements to identify excessive expenses and make recommendations for cost containment
- Audit and approve invoices from leasing company
- Manage overall performance of truck leasing company to ensure PM’s are met to Domino’s standard and repairs are completed timely
- Generate all Transportation related reports, including backhauls and the weekly key indicator summary
- Conduct monthly Comdata audits to ensure fuel compliance