Homewood Suites Cincinnati Airport South – Florence, KY, US Job Summary: Looking for an experienced Transportation Manager to supervise transportation services for guests and staff at Homewood Suites Cincinnati Airport South - Florence. Duties involve overseeing shuttle services, collaborating with external transportation providers, and ensuring a seamless transportation experience for all guests. The perfect candidate will demonstrate excellent organizational abilities, a focus on customer satisfaction, and relevant background in the hospitality or transportation industry. Responsibilities: Transportation Coordination: • Manage the hotel’s transportation services, including shuttle operations, Airport transportation, and partnerships with local transportation providers. • Develop and implement efficient transportation schedules to meet guest needs and optimize resource usage. Guest Services: • Provide exceptional customer service by addressing guest inquiries and concerns related to transportation. • Assist guests with transportation arrangements, including airport transfers, local attractions, and event transportation. Fleet Management: • Oversee the maintenance and operation of hotel vehicles, ensuring they are safe, clean, and in good working condition. • Schedule regular inspections and repairs for hotel transportation assets. Staff Management: • Hire, train, and supervise transportation staff, including drivers and support personnel. • Foster a positive and efficient work environment, promoting teamwork and professional development. Budget Management: • Develop and manage the transportation department budget, ensuring cost-effectiveness and adherence to financial targets. • Monitor and report on transportation expenses and revenue. Compliance and Safety: • Ensure all transportation operations comply with local, state, and federal regulations, including safety standards and licensing requirements. • Implement safety protocols and conduct regular training for transportation staff. Vendor Relations: • Maintain strong relationships with local transportation vendors and service providers. • Negotiate contracts and service agreements to ensure quality and cost-effective transportation options for guests. Performance Monitoring: • Analyze transportation service metrics and guest feedback to identify areas for improvement. • Implement changes as needed to enhance guest satisfaction and operational efficiency. Working Conditions: • Ability to work flexible hours, including evenings, weekends, and holidays. • Must be able to lift up to 75 pounds and assist with luggage when needed. Application Process: • Interested candidates should submit their resume and a cover letter outlining their relevant experience through this posting, or by submitting a resume in person at the hotel during normal business hours at 1090 Vandercar Way, Florence, KY 41042. Homewood Suites Cincinnati Airport South - Florence is an equal opportunity employer and values diversity in our workforce. We encourage all qualified individuals to apply. Qualifications: • Bachelor’s degree in hospitality management, Business Administration, or a related field preferred. • Previous experience in transportation management, hospitality, or customer service required. • Strong leadership and team management skills. • Excellent communication and interpersonal abilities. • Proficient in Microsoft Office Suite and transportation management software. • Knowledge of local transportation regulations and safety standards. • Valid driver’s license and a clean driving record. Compensation: $40,000 - $45,000 yearly

• Transportation Coordination: • Manage the hotel’s transportation services, including shuttle operations, Airport transportation, and partnerships with local transportation providers. • Develop and implement efficient transportation schedules to meet guest needs and optimize resource usage.Guest Services: • Provide exceptional customer service by addressing guest inquiries and concerns related to transportation. • Assist guests with transportation arrangements, including airport transfers, local attractions, and event transportation.Fleet Management: • Oversee the maintenance and operation of hotel vehicles, ensuring they are safe, clean, and in good working condition. • Schedule regular inspections and repairs for hotel transportation assets.Staff Management: • Hire, train, and supervise transportation staff, including drivers and support personnel. • Foster a positive and efficient work environment, promoting teamwork and professional development.Budget Management: • Develop and manage the transportation department budget, ensuring cost-effectiveness and adherence to financial targets. • Monitor and report on transportation expenses and revenue.Compliance and Safety: • Ensure all transportation operations comply with local, state, and federal regulations, including safety standards and licensing requirements. • Implement safety protocols and conduct regular training for transportation staff.Vendor Relations: • Maintain strong relationships with local transportation vendors and service providers. • Negotiate contracts and service agreements to ensure quality and cost-effective transportation options for guests.Performance Monitoring: • Analyze transportation service metrics and guest feedback to identify areas for improvement. • Implement changes as needed to enhance guest satisfaction and operational efficiency.Working Conditions: • Ability to work flexible hours, including evenings, weekends, and holidays. • Must be able to lift up to 75 pounds and assist with luggage when needed.Application Process: • Interested candidates should submit their resume and a cover letter outlining their relevant experience through this posting, or by submitting a resume in person at the hotel during normal business hours at 1090 Vandercar Way, Florence, KY 41042.Homewood Suites Cincinnati Airport South - Florence is an equal opportunity employer and values diversity in our workforce. We encourage all qualified individuals to apply.