Benefits/Perks

Salary + High Commission Potential

401(k) Plan, Matching

Paid Time Off

Discounted Travel Perks

Great Work Environment

Company Events & Parties

Job Summary

We are seeking a Travel Agent to join our team! As our Travel Agent, you will spend your days communicating with clients, listening to their travel needs, and planning all components of their travel. You will also be responsible for suggesting additional trip add-ons, processing payments from clients, and maintaining excellent communication throughout the journey. The ideal candidate has strong communication and customer service skills, previous sales experience in the travel industry, can handle travel emergencies, is detail-oriented, and can multitask across multiple projects and trips at any given time.

Responsibilities

Field incoming phone calls and walk-ins from new potential clients

Present multiple trip options based on their wants and needs

Book air, hotels, cruises, activities, tours, and insurance for clients

Accept and process payments

Maintain a line of communication throughout the trip planning process as well as during the trip itself

Assist in any emergencies to give the client the best experience possible

Maintain excellent records of clients, payments, trips, and other details in our Agency software program

Qualifications

Excellent communication and customer service skills, sales experience a plus

Strong understanding of the logistics of travel and geography

Strong listening skills, with the ability to translate what the client enjoys into a trip or experience

Must be comfortable communicating in person, over email, and on the phone with clients

Familiarity with basic computer programs such as Microsoft Office, Outlook, and common calendar software

Willing to learn our Agency travel software program

Strong organizational skills

The ability to multitask and shift priorities, as needed