Job Description

Technician Trainer will partner with Regional Managers and Directors to implement the organizational education and training strategy for Alliance Animal Health Practices. Acts as a role model for high standards of practice coaches to resolve practice issues and foster professional growth and enhance staff knowledge and skills. Working alongside Practice Managers and Technicians to develop support staff, through hands-on training and practical applications to maximize practice potential.

In this role, you should be passionate about helping people learn and grow (and having a love for pets helps as well.) Experience with facilitation, public speaking, creating, and designing education programs, e-learning courses and adhering to budgets are important for the role. Program execution, collaboration, and excellent communication skills are essential. travel is required

Responsibilities:

• Utilize your experience and professional skills to present an engaging and compelling learning experience
• Apply knowledge of learning technologies to address specific learning needs
• Evaluate needs assessment to create and facilitate learning needs
• Work one-on-one and in teams with employees for advanced clinical coaching and technical skills
• Adhere to facilitator guidelines to ensure training standards are met
• Support all training initiatives and special projects under the direction of management
• Implementation of learning strategies and programs
• Apply knowledge of learning technologies to address specific learning needs
• Ability to “coach” on the fly
• Assist and demonstrate various technical skills in accordance with state guidelines.
• Build Strong relationships with Regional Managers, Regional Directors, Practice Managers, and Clinic support staff.
• Collaborate L&D Director and Manager to provide continuous feedback.
• Ensure the success of learning programs and development plans to help employees make the most of learning opportunities in the field.
• Monitor for skill and technical gaps and growth opportunities
• Mentor clinic staff in resolving complex problems based on existing solutions
• Able to communicate in a multi-generational work environment

Qualifications

• LVT/CVT/RVT required
• Previous experience as a Hospital Manager of Lead Technician
• Experience with Small Animal, Exotic, Large Animal and/or ER
• Veterinary Dentistry, Radiology & Anesthesia Experience Required
• 3-5 years of professional-level training experience both in-person and virtual in presenting information, facilitation, and classroom instruction
• Self-Driving accountability for learning and developing
• Experience designing, developing, and delivering simple to moderately complex training
• Able to resolve a wide range of issues in creative ways
• Ability to communicate effectively on all levels of the organization
• Excellent oral and written communication skills
• Virtual and in-person classroom instructional presence
• Able to prioritize, effective time-management, can multi-task and has excellent organization skills
• Demonstrated competency in MS Word, Excel & PowerPoint, and other authoring tools (e.g., Articulate)
• Able to manage essential to moderately complex projects and tasks concurrently
• Open to continuous self-improvement and new challenges
• Clean Driver’s License and ability to obtain rental car
• Travel as needed 50-75% travel

Additional Information

WE ARE A DRUG-FREE & EQUAL OPPORTUNITY EMPLOYER.

Company Policy Forbids Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Marital Status, Sexual Orientation or National Origin.