How will your role impact First Command?
The Trust Operations Associate reports to the Trust Operations Manager and is responsible for a wide range of tasks including processing contributions and distributions, trade execution and settlement, dividend and interest processing, cash, and asset reconciliation as well as other monetary and non-monetary transactions.
What will you be doing?
- Maintain current knowledge of banking and investment industry regulations, as well as applicable First Command Bank, First Command Financial Services and departmental policies and procedures, to ensure ongoing compliance by Wealth Management & Trust Services and complete all mandatory compliance training.
- Communicate in person, in writing, electronically and by telephone within the First Command family, business partners and other financial services firms.
- Research and respond directly to any questions/status requests from other Wealth Management & Trust Services teams and serve as primary point of contact with third party vendors and other financial institutions regarding operational issues.
- Possess and maintain working knowledge of all processing systems including core banking system, Infovisa’s Maui trust accounting system, Pershing’s NetX 360, Microsoft Excel, Salesforce CRM as well as other internal and external systems.
- Initiate and monitor all incoming and outgoing account transfers via ACAT and non-ACAT transfer processes.
- Post and deliver cost basis for all incoming and outgoing asset transfers.
- Process a variety of complex financial transactions accurately and timely within department standards.
- Monitor incoming wires to the department and ensure timely and accurate processing.
- Setup and maintain new assets in Maui’s trust accounting system.
- Post transactions from our asset custodian’s daily reports including trade settlement, asset transfers as well as dividends and income received.
- Initiate all outgoing wire transfers, check disbursements and ACH transactions per client requests.
- Develop, review and update Operations procedures to ensure all are accurate and properly documented.
What skills/qualifications do you need?
Education
- 2 years college preferred with a concentration in Business or Accounting
Work Experience
- Previous financial services experience in an operational role required.
**Certifications **
- FINRA Series 99 required within 120 days of employment)
Required Knowledge, Skills and Abilities
- Investment operations experience required including monetary transactions posting, ACATS and non-ACATS transfer processes, dividend and interest posting.
- Trust accounting systems preferred.
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Required Skills
Required Experience