TURQUOISE PLACE HOUSEKEEPING INSPECTOR

Job Description: insure all assigned guest areas are clean according to the Service Excellence standards established by Spectrum Resorts. Inspect work and investigates guest and owner concerns pertaining to cleanliness of rooms and takes corrective action as needed.

Essential Functions:

Insure all assigned rooms are cleaned, maintained, and equipped according to Spectrum standards.

Maintain and control proper use of cleaning supplies and equipment.

Keep storage rooms neat and clean.

Report all problems or questions to management.

Offer assistance to guests/owners in a courteous manner.

Be aware of and support emergency and safety procedures.

Assist housekeepers and inspectors as needed.

Insure daily paperwork is turned in and work orders are entered for maintenance needed in units.

Assist with cleaning duties as needed.

Interact with other departments to assure guest/owners receive excellent customer service.

Performs other duties and special projects as assigned by Management

Required Skills:

Must possess excellent oral/written skills

Must possess excellent customer service skills

Must be able to work in a team environment and motivate team

Ability to exercise good judgment in making decisions

Ability to prioritize multiple tasks, have a sense of urgency to complete projects and be detail orientated

Physical Requirements:

Ability to stand/walk during entire shift

Ability to reach, bend, stoop and kneel

Ability to climb/stand on ladder/step stool as needed

Ability to lift/carry up to 50 pounds

Ability to operate vacuum, mop, broom and other cleaning equipment