Job Description

Job locations: Arlington, VA, Atlanta, GA, Birmingham, AL, Charlotte, NC, Chicago, IL, Columbia, SC, Columbus, OH, Dallas, TX, Fort Meyers, FL, US, Fort Worth, TX, Jacksonville, FL, New York, NY, Oakland, CA, US, Raleigh, NC, San Francisco, CA

Apply for Program Support Specialist- Home Study and Post Release Services using the link below: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=95b1fb83-92bd-4515-841c-8cadfdb3dc44&jobId=397305&lang=en_US&source=CC4

and Send your resumes to AQazizada@uscrimail.org 

DUTIES:

Coordinate the referral process, case assignment, and inquiries for home studies and post release services with Office of Refugee Resettlement (ORR) shelters and other HS/PRS providers.

Determine program capacity of assigned agencies and USCRI staff, accept HS/PRS referrals on an ongoing basis.

Manage data accuracy using client documentation and databases, including but not limited to tracking referrals, verifying client demographic information, type of service requirement, and service timeframes.

Verify data accuracy with ORR database and USCRI database.

Responsible for case closure process in databases for HS/PRS

Assist in responding to data requests.

Complete assigned quality assurance calls and collaborate with HQ staff.

Provide administrative support to the HS/PRS network; and

Other duties as assigned by supervisor.

All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job duties indicated is not to be an exhaustive statement and other job-related duties may be assigned as required by the supervisor(s).

POSITION REQUIREMENTS

Bachelor’s degree in Office Administration or related field preferred.

Excellent organizational, verbal, written, and interpersonal communication skills;

Strict adherence to timeframes, policy and procedure;

Ability to prioritize duties and multi-task in a fast-paced environment;

Ability to work well independently and in a team;

Ability to effectively use technology;

Fluency in Spanish is required; and

Candidate must demonstrate a commitment to comply with mandatory state reporting requirements for child abuse and neglect;

Candidate must have dedication to the human rights of refugees, immigrants, asylum seekers and displaced people;

Candidate must pass a criminal background check that includes past history of conviction of child and sexual abuse; and

Demonstrated support of USCRI’s values by exhibiting respect for others, maintenance of confidential information and an appreciation of a multicultural workplace.

TRAINING REQUIREMENTS**

Satisfactory completion of USCRI’s Orientation and Training;

Satisfactory completion of ORR required trainings upon hire and on an annual basis; and

Complete additional training as identified by supervisor or Human Resources.

PHYSICAL DEMANDS:

Use of manual dexterity, tactile, visual, and audio acuity;

Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands;

Occasional lifting (up to 25 pounds), bending, pulling, and carrying; and

Quantitative/mathematical ability (addition, subtraction, multiplication, division, standard measurements).

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CANDIDATE QUALIFICATIONS:

• Fluent in Spanish (Mandatory and deal breaking)

• Fully Vaccinated – Must have their Covid Vaccination card

• Salary: $57,000- $60,000

• The employee will be conducting in-person home visits with unaccompanied children and their families. The position requires 50-75% travel, both local and long distance, sometimes with limited notice.

EQUAL EMPLOYMENT OPPORTUNITY

U.S. Committee for Refugees and Immigrants is an equal opportunity employer.

Job Type: Full-time

Company Description

The U.S. Committee for Refugees and Immigrants (USCRI) supports people who have lost or left their homes. For over 100 years, the unwavering commitment of our leadership, team, network of service providers, and advocates has helped redirect the destiny of countless vulnerable lives. In neighborhoods, in Washington, and around the world, we break down barriers and demand justice for refugees and immigrants as they successfully integrate into new communities. We provide essential social and legal services to rebuild productive lives, turning tragedy into prosperity. We are a purpose driven organization with a mission to protect the rights and address the needs of persons in forced or voluntary migration worldwide and supporting their transition to a dignified life. To learn more about our work, please visit our website at www.refugees.org.