Job Description

This is a hybrid position based in Kirkland.

Responsibilites

• Operate Spectrum-NET in mobile networks and analyze interference events.
• Develop and present customer reports on the anomalous interference results from the output of Spectrum-NET.
• Visit customer locations and perform in-field interference hunting guided by Spectrum-NET and capture the interference sources for key anomalous interference events.
• Perform before/after KPI analysis for interference cases that are resolved.
• Serve as the lead for your customer project activities and perform coordination among team members.
• Troubleshoot and resolve customer technical issues.
• Expand your personal knowledge horizons into new areas of technical expertise. Attend classes, complete lab projects, read and work with other Technical Support Engineers on cases which will help cultivate that expertise.

Qualifications

What you need to have:

• Demonstrated understanding of LTE and/or 5G NR communications networks.
• Experience with Python, Linux, Databases and TCP/IP networking.
• Knowledgeable in the use of spectrum analyzers.
• LTE or 5G NR network design/troubleshooting/optimization experience is a plus.
• Experience with Radio Access Network equipment and OSS’s from Ericsson, Nokia, Samsung or Huawei is a plus.
• Excellent communication skills (both verbal and written).
• Excellent interpersonal communication and customer skills.
• Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment.
• Ability to bring a creative approach to problem solving.
• Bachelor’s or Master’s degree in Electronics and Communications Engineering, Computer Science, Electrical Engineering, ITIC, or similar.
• Ability to travel nationally and internationally.

Additional Information

Why Join Us:

• Dynamic Team: Collaborate with experts passionate about technology and innovation.
• Career Growth: Enjoy ample opportunities for professional development.
• Impactful Work: Play a crucial role in enhancing our software code base, monitoring features and data operations.
• Attractive Benefits: Competitive salary, hybrid work.

Spectrum Effect, Inc is committed to diversity and inclusion. We are an equal opportunity employer and welcome applicants from all backgrounds to apply.

Thinking about advancing your career to the next level? Do you have what it takes to successfully lead a software organization?

Apply now! Nothing ventured, nothing gained.