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Operations Specialist

United Wholesale Mortgage

Operations Specialist

Pontiac, MI
Full Time
Paid
  • Responsibilities

    Job Description

    Job Description

    Entry Level Mortgage Specialist

    Wondering what kind of career awaits you at UWM? Our Operations team is a great fit for self-motivated individuals who are comfortable in a fast-paced environment. But that’s not all: our ideal team member would also take elite client service seriously and tackle every day with a multitasking vengeance, while also hitting daily production goals with accuracy and a high level of quality. If you’re not sure where your skill and experience can lead you, leave it to our UWM recruiters who are dedicated to pointing new team members toward a career they’ll love. This full-time position requires a 40-hour workweek. So take it all in, because in this role, there’s a big potential for growth.

    WHAT YOU WILL BE DOING

    • Supporting the loan process
    • Learning new technology processes
    • Request policy's and corrections of document need for the loan process
    • Interacting with 3rd parties
    • Collaborating with your team
    • Hitting daily production goals
    • Reviewing information for completeness and accuracy
    • Inbound and Outbound calls from 3rd parties to help assist loan process

    WHAT WE NEED FROM YOU
    Must Have Qualifications:

    • High school diploma or equivalent
    • Proficiency with Microsoft Suite (specifically Outlook, Excel and Word)
    • Ability to handle a fast paced environment
    • Production and process-oriented skills
    • Ability to focus in an open workspace
    • Attention to detail
    • Self-motivation
    • Elite client service skills
    • Exceptional communication skills
    • On-site attendance
    • Willingness to learn and be coached
    • Problem solving skills
    • Ability to handle multiple inbound and outbound calls

    THE PLACE & THE PERKS
    Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

    It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

    From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

    More reasons you’ll love working here include:

    • Paid Time Off (PTO) after just 30 days
    • Additional parental and maternity leave benefits after 12 months
    • Adoption reimbursement program
    • Paid volunteer hours
    • Paid training and career development
    • Medical, dental, vision and life insurance
    • 401k with employer match
    • Mortgage discount and area business discounts
    • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
    • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
    • Gourmet cafeteria featuring homemade breakfast and lunch
    • Convenience store featuring healthy grab-and-go snacks
    • In-house Starbucks and Dunkin
    • Indoor/outdoor café with Wi-Fi

    DISCLAIMER
    All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer.

    Company Description

    At UWM, we're dedicated to making dreams come true for our team members, our broker partners and homebuyers nationwide --- an approach that's led us to become the #1 mortgage lender in America and sustain a decorated, award-winning culture. We're constantly searching for curious and creative minds, from entry level to seasoned veterans, and will embrace your expertise, enable you to learn new skills and offer continuous improvement opportunities to help plant the seeds for your career and take you to the next level. And we help support our team members with a welcoming environment they can call home. Our one-of-a-kind campus features perks and benefits focused on making your life and time at the office more convenient. We offer a free 24/7 on-site fitness center, multiple onsite food options, paid training, flexible start times, diversity programs, a primary care doctors office and so much more. When it's combined with the opportunity to improve and advance, you'll be well on your way to building a life and career of your making. Take the first step in your career at UWM.

    Company Description

    At UWM, we're dedicated to making dreams come true for our team members, our broker partners and homebuyers nationwide --- an approach that's led us to become the #1 mortgage lender in America and sustain a decorated, award-winning culture. We're constantly searching for curious and creative minds, from entry level to seasoned veterans, and will embrace your expertise, enable you to learn new skills and offer continuous improvement opportunities to help plant the seeds for your career and take you to the next level. And we help support our team members with a welcoming environment they can call home. Our one-of-a-kind campus features perks and benefits focused on making your life and time at the office more convenient. We offer a free 24/7 on-site fitness center, multiple onsite food options, paid training, flexible start times, diversity programs, a primary care doctors office and so much more. When it's combined with the opportunity to improve and advance, you'll be well on your way to building a life and career of your making. Take the first step in your career at UWM.