Urology Associates has delivered personal, family-centered care to Denver area residents for nearly four decades, specializing in urology for men and women. Our doctors and staff work as a team so patients receive consistent care with dedicated providers who personally know cases and are devoted to getting patients back to life and health.

Pay Range: $16-$21 an hour 

Overview

• Act as a patient advocate by ensuring that the patient’s prescribed drug therapy is followed as prescribed
• Meet patients’ medical, social, and personal needs related to their pharmacy care plan
• Coordinate patients’ prescribed pharmacy care with their healthcare providers to ensure that drug therapy is successful

Responsibilities

• Answer patient questions and troubleshoot/resolve them promptly.
• Understand the various challenges of specific diseases.
• Coordinates authorizations with third parties and ensures medications are ordered for patient treatments
• Assist patients with their drug therapy and pharmacy care issues.
• Process new and refill prescriptions
• Informs patient and appropriate others as to financial requirements and assistance options
• Promote patients’ drug compliance.
• Report all drug adverse events.
• Establish and maintain good relationships with physician/healthcare practices.
• Assist in streamlining communication with the patient, insurance companies, pharmacist, nurses, lab and other healthcare-related parties.
• Accept the full responsibility for the patient’s pharmacy care plan.
• Work as part of a team to provide support to other members of the healthcare team.
• Maintain current notes and paperwork related to the patient’s drug therapy and pharmacy care plan
• Coordinate responses and resolutions with appropriate internal and external parties.
• Perform all tasks in a safe manner that is consistent with corporate policies as well as state and federal laws

Requirements

• Accurate data entry skills
• Able to read, write, and speak English fluently
• Strong time management and organizational skills
• Excellent communication skills, both orally and in writing
• Willingness to be a team player and promote a positive team environment
• Excellent attention to detail
• Flexible and proactive to meet varied patient needs
• Self-motivated and able to work independently
• Able to effectively present information to the patient and in small group situations
• Dedicated to excellence and quality
• Able to collaborate with other healthcare professionals
• Strong interpersonal and “people” skills
• Experienced in Microsoft Office (Word, Excel, Outlook, etc.)
• Able to add, subtract, multiply, and divide in all units of measure; this may include using whole numbers, common fractions, and decimals and being able to compute rate, ratio, and percent

Physical demands

• Stand for long periods.
• Pick and pinch small tablets with fingers, and seize, hold, grasp or turn objects with hands.
• Perceive the size, shape, temperature, or texture of objects by touching with fingertips.
• Lift and push or pull up to 10 pounds.
• See objects at close vision and be able to identify and distinguish colors.

Other skills and abilities include:

• Be at least 18 years of age (or as required by state law).
• Have typing skills of at least 30 wpm.
• Maintain information confidentiality

Administrative Responsibilities: Oversee the day to day operations of the IOD. Perform responsibilities independently under the supervision of the Pharmacy Physician in Charge. Ensure the IOD operations are compliant with all federal, state and local laws and regulations.  Maintain and ensure compliance with IOD accreditation rules and regulations. Assist in making strategic decisions about how to improve the pharmacy’s performance over time. Detailed and precise documentation of daily pharmacy operations.

Daily Responsibilities: Accurately enter and process prescriptions. Accurately select and dispense oncology medications. Trouble shoot and resolve insurance issues. Assist with prior authorizations. Aid patients with financial assistance programs. Organize and maintain medication and supply inventories.

Patient care: Reviewing patient records to ensure that medications are taken properly. Regular communication with patients regarding medication compliance and proper administration of medications. Developing strong relationships with patients and their families. Able to educate patients about their prescription benefits and financial aid opportunities.

Qualities: Must be able to perform multiple tasks at once while still paying close attention to detail. Able to communicate effectively with patients, nursing staff, suppliers, and pharmaceutical reps. Strong problem-solving and critical thinking skills to ensure pharmacy is working efficiently and effectively. Keen observation and pattern recognition. Able to receive instruction, learn quickly and adapt to change.