Utility

All In Hospitality Group

Utility

Grand Rapids, MI
Full Time
Paid
  • Responsibilities

    Benefits:

    Insurance

    401k

    Food and Beverage Discounts at all locations

    Join Our Team! The Winchester, Hancock, Donkey Taqueria, and All In Catering make up this dynamic restaurant group.

    All are conveniently located in the Uptown neighborhood on Wealthy Street. Food brings us together. Hospitality keeps us around. Authenticity and eclectic food and beverage innovation sets us apart. Our unique taste is paired with unparalleled customer service and a welcoming atmosphere.

    Utility will have oversite of floor service and expo operations during their shift.

    Areas of Focus (including but not limited to):

    Provide extraordinary customer service during all volume styles of business

    Handling take-out orders and running food to guest tables

    Bringing salesmanship opportunities to each guest interaction

    Managing expo windows with a focus on food quality, ticket time management and accuracy

    Being a "menu expert" and be able to educate guests on our bar and food menus effectively

    Excelling with time management and steps of service

    Assist with maintaining clean and well-stocked areas during service, including pre-bussing

    Setting up the restaurant for success daily

    Requirements:

    Strong organizational skills to manage the needs of the restaurant

    Detailed oriented

    Having a positive, welcoming, and upbeat attitude

    Must be, or willing to be, TIPS certified (or equivalent), with a strong understanding of responsible alcohol service and compliance with local regulations

    Communication skills to inspire and motivate consistency and excellence

    Strong belief in a professional and ethical approach to guest services

    Reports To: General Manager Pay: Hourly + Tips Hours: Part Time and Full Time

    This job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

    If you’re passionate about food, driven to provide exceptional service, and excited to be part of a dynamic team, we’d love to hear from you!