Qualifications and Duties

• Extensive knowledge of wines and champagnes, and bottle service protocol along with the appropriate etiquette
• Having an existing VIP client data base is preferred
• Maintain high standards of personal appearance and grooming
• Great attitude and customer service, must love the hospitality business
• Must be able to adhere to strict Sequence of Service Standards and Policies
• Understand wants and needs of a diverse VIP guest
• Work well under pressure and possess high concentration skills
• Maintain high hospitality standards at a VIP level under high volume environments
• Must be able to work weekend/ holiday shifts
• Follow all cash and credit card handling policies
• Enthusiastically describe (and up-sell) all beverage offerings, menu items, and specials:
• Detect and act upon customer inebriation as trained.
• Check customers for proper identification prior to serving alcoholic beverages.
• Complete all assigned cleaning / side-work duties.