Job Description

The Opportunity:

The Vice President of Global Delivery & Analytics is responsible for overseeing the successful delivery of IT services and projects across a complex organization. This role will manage a team of 600+ outsourced resources supporting Business applications, infrastructure & Operations, and Digital functions. The VP will also lead Portfolio Management, budget planning and execution, Analytics, Enterprise Architecture, Project Management and Organization Change Management (OCM) functions.

What Your Impact Will Be:

Delivery Management

• Manage the overall delivery of IT projects and services, ensuring they meet timelines, budgets, and quality standards.
• Oversee the performance of outsourced resources and vendors, ensuring they deliver on their commitments.
• Develop and implement effective delivery methodologies and processes to optimize efficiency and productivity.
• Collaborate with business stakeholders to understand their needs and align IT solutions accordingly.

Portfolio & Program Management

• Develop and maintain a comprehensive IT portfolio, including strategic initiatives, operational projects, and maintenance activities.
• Prioritize projects based on business value, resource availability, and strategic alignment.
• Manage the portfolio lifecycle, from initiation to closure, ensuring that projects are executed effectively and deliver the desired outcomes.
• Monitor project progress and identify potential risks and issues & provide regular project status updates to stakeholders.

Budget Planning and Execution

• Develop and manage the IT delivery budget, ensuring that resources are allocated effectively and costs are controlled.
• Monitor and track budget performance, identifying and addressing any variances.
• Implement cost-saving initiatives and optimize resource utilization.

Team Leadership

• Lead and develop a high-performing team of 600+ outsourced resources.
• Provide mentorship, coaching, and career development opportunities for team members.
• Foster a collaborative and inclusive work environment.

Vendor Management

• Establish and maintain strong relationships with vendors and suppliers.
• Negotiate contracts and agreements with vendors to ensure favorable terms and conditions.
• Manage vendor performance, including monitoring service levels, addressing issues, and conducting regular reviews.
• Implement vendor risk management processes to mitigate potential risks.
• Oversee vendor onboarding and offboarding processes.

Data Analytics

• Lead the development and implementation of data analytics strategies to drive business insights and decision-making.
• Oversee the collection, integration, and analysis of data from various sources.
• Develop and maintain data quality standards and governance processes.
• Utilize data analytics to identify trends, opportunities, and potential risks.

Enterprise Architecture

• Develop and maintain the enterprise architecture framework, ensuring alignment with business strategy and IT capabilities.
• Identify and assess emerging technologies and their potential impact on the organization.
• Develop and implement technology standards and guidelines.
• Collaborate with business and IT stakeholders to define and prioritize technology initiatives.

Organization Change Management (OCM)

• Oversee OCM Center of Excellence that provides methodology, framework, processes, templates, and tools to build sustaining capability across the global enterprise
• Execute against a communications strategy to ensure GTO strategic, tactical and cultural goals are attained through the year and wins are celebrated
• Be the technology owner for the overall Mattel Employee Communication and Technology Platform

Qualifications

What We’re Looking For:

• Bachelor's degree in Computer Science, Information Technology, or a related field preferred or equivalent years of experience.
• 15+ years of experience in IT management, with a proven track record of successful project execution.
• Experience managing large-scale, complex IT projects and programs.
• Strong understanding of IT infrastructure, Data Analytics, business applications, and digital technologies.
• Proven ability to lead and motivate teams, build relationships, and collaborate effectively with stakeholders.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves

Additional Information

Don’t meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

Videos to watch:
The Culture at Mattel
Mattel Investor Highlights