Job Description

ACCOUNT COORDINATOR

VSG Marketing is seeking an enthusiastic, detail-oriented, self-motivated individual with great communication skills to join our marketing agency as an ACCOUNT COORDINATOR. Come join a well-established marketing agency with an amazing culture. VSG is made up of a team of subject matter experts in marketing, creative and technology with an 18-year history of serving our clients and community. Our culture is fun, fast-paced & collaborative. We value our team having a strong work-life balance. We care about the physical and mental health of our team. The Culture at VSG is really evident in our Core Values.

THE VSG CORE VALUES.

WE GIVE A DAMN.

We care about each other and the work we do as an organization. We strive to always put forth our best work and solutions to ensure our partners success.

WE’RE BUILT ON TRUST.

We work to have respect for and from each other and our clients. We have the confidence and belief in one another to run with ideas + solutions.

WE’RE BETTER TOGETHER.

We love sharing ideas in a creative and inspiring environment. While we each bring our own strengths and skillsets to the table, we know we can accomplish greater things when we collaborate.

WE EVOLVE.

We live in an ever-changing digital age. Instead of fighting change, we want to innovate along with it. Our goal is to always be growing and improving, evolving as professionals, subject matter experts + as people.

As an ACCOUNT COORDINATOR, you will provide direct support for client partner relationships. The primary objective of this position is to develop and maintain healthy and profitable relationships with VSG’s client partners, ensuring excellent retention and viability of those associations. The AC will own the mindset that partnering to help our teammates, client partners, vendors & extended networks become successful will in turn help VSG be successful.

As an Account Coordinator, you will be responsible for a variety of tasks, including but not limited to the following:

· Building and maintaining strong, long-lasting relationships with existing and prospective clients

· Ensuring the timely and successful delivery of our services/deliverables according to client needs and objectives

· Acquiring a thorough knowledge of clients’ industries, businesses, and key stakeholders

· Communicating thoughtfully, strategically, and energetically with clients through emails, phone calls, and document sharing software

· Working closely with the design, development, marketing, and executive teams to ensure all strategy and deliverables align with the client’s goals, budget and timeline

· Keeping a client’s big picture goals top of mind and looking for ways to ensure client health & retention

· Partnering with the Business Development team to seek out opportunities for new and expanded business with existing and prospective clients

· Maintaining client satisfaction and expectation management through timely updates and ensuring the work is delivered with excellence, efficiency and on budget

· Using & daily updating project management software and working closely with the Accounts & Executive Team to ensure client projects run smoothly

· Effectively communicating and presenting ideas and solutions internally/externally in dynamic and compelling ways

· Reviewing and delivering final content to clients

· Participating in and leading standing calls/meeting internally and externally

· Work cross-functionally with leadership team and departments

· Additional responsibilities as assigned by the Executive Team

Experience & Skills:

· College Degree preferred

· Proven work experience (3+ years) as an Account Coordinator, Client Relations Coordinator, Client Services, or similar role (agency experience preferred.)

· Excellent listening, negotiation, and presentation abilities to influence key stakeholders at all levels of an organization

· Strong verbal and written communication skills

· Familiarity with digital marketing, including creative content and social media (preferred)

Details:

Full-Time position. Monday- Friday flexible work schedule.

VSG is headquartered in Tacoma, WA. This position can be in-person, hybrid or virtual for the right candidate.

Benefits: PTO, Medical & Dental, Simple IRA, flexible work schedule.

Check out VSG online at vsg360.com

Company Description

Come join a well-established marketing agency with an amazing culture. VSG is made up of a team of subject matter experts in marketing, creative and technology with an 18-year history of serving our clients and community. Our culture is fun, fast-paced & collaborative. We value our team having a strong work-life balance. We care about the physical and mental health of our team.