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Client Service Representative

VYSE Consulting Group

Client Service Representative

Miami, FL
Full Time
Paid
  • Responsibilities

    Job Description

    VYSE is a marketing and consulting agency, based in Miami, that provides a fresh take and new perspective on sales, fundraising, and business development for some of the world's largest and most sophisticated companies and NGOs prominent in today's market. Our company's brand is keen to building a strong and valuable future not only for our clients that we represent, but making sure our team is supported through mentorship and great leadership to achieve individual goals.

    The Client Service Specialist provides administrative client services to both internal and external clients.

    In this capacity, the Client Service Specialist will:

    • Maintain a consistent physical presence required to facilitate an interactive and collaborative environment ensuring that assignments, cross-training, and peer level support are optimized to provide seamless support;
    • Prepare complex legal documents and correspondence; oversee and coordinate filings, including e-filings; apply subject matter expertise in coordination of legal practice tasks and projects;
    • Understand and support client billing processes including: ensure adherence to time entry protocols and best practices; proofread, edit, and review client bills; application of proper task codes and matter management to support rates, rate changes, write-offs, preparation of expense reporting and audits as required;
    • Advanced Excel skills;
    • Manage the legal and administrative practices of attorneys and facilitate service levels that meet client requirements; and
    • Work overtime as required.

    Qualifications:

    • Associate’s degree or Bachelor’s degree (preferred);
    • Minimum 5 years of Litigation experience;
    • Advanced ability to organize, prioritize, coordinate, delegate and work as part of a team
    • Ability to work successfully in a fast-paced environment, both independently and as part of a team;
    • Advanced to Expert proficiency in rules of English grammar, spelling and punctuation; bilingual proficiency as may be required;
    • Advanced proficiency in MS Word and document editing/comparison applications;
    • Advanced proficiency in MS Outlook and web-based conference call/web-sharing applications;
    • Advanced proficiency in MS Excel and spreadsheet/database applications;
    • Advanced proficiency in MS PowerPoint and presentation applications;

    Vyse Consulting provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sex, pregnancy, pregnancy-related condition, sexual orientation, marital status, religion, age, disability, qualified handicap, gender identity, results of genetic testing, military status, veteran status, or any other characteristic protected by applicable law.

    Job Type: Full-time

    Pay: $46,000.00 - $49,000.00 per year

    Benefits:

    • 401(k)
    • Dental insurance
    • Flexible spending account
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Monday to Friday

    Ability to commute/relocate:

    • Miami, FL 33130: Reliably commute or planning to relocate before starting work (Preferred)

    Education:

    • High school or equivalent (Preferred)

    Work Location: One location