Job Description

Ready to make an impact with a world-class sales and marketing company?  Excited about the prospect of working with the industry leader in Direct Marketing offerings?  Do you have an operational background and pick up systems and processes easily?  Are you comfortable in Salesforce.com? If so, you could be a tremendous candidate for our Regional Sales Associate role.

RESPONSIBILITIES

• Reporting to the Director, Sales Operations attend weekly team meetings with your peers across the country.  

• Take daily direction from assigned regional General Manager (GM)/Sales Leader

• Complete assigned projects as they are requested to support your regional markets.  

• Act as first point of contact for sales reps and sales manager/GM for Salesforce related questions inclusive of Lead management, Contract (CPQ) order entry/change and payment management and case follow-ups.   Willingness to offer one to one training on the platform.

• Complete Salesforce CPQ and chargent order (payment) creation for GM and reps as assistance is needed.  

• Assist the GM with lead management for receipt and distribution of corporate leads across multiple markets, including receiving lead notification, assigning within “Speed to Lead” SLA, as well as reassignment of leads in Salesforce.

• Support the local market leader in the handling of house accounts, including client contact and support. Development of key account and high priority local agency-level sales presentations, including research, demographics, My Market Analyzer (MMA), assembling PowerPoints, customizing w/ client logos and coupons, excel sheets, etc…

• Support local Collections and A/R management, including reviewing and disseminating aging reports, monitoring Salesforce Chargent Dashboards and assisting reps with A/R communications with clients, contacting clients directly as needed, etc…

• Coordinate the processing of Solo Mail proposals and campaign execution for the region, working with vendors, Ops, reps and billing.

• Support sales leaders and reps with client relationships and follow up, including follow up to collect creative, confirm copy and graphic changes, send proofs to clients after review and follow up to confirm approval, assisting reps with local layout entry in MDC at month-end so reps spend time selling at deadline.

• Liaison between the region’s markets and Home office operations and billing support departments.   

• Assist with Call Tracking Number and digital performance research and analysis and other issues jeopardizing revenue or creating upsell opportunities. 

• Support new rep onboarding and set up, as well as supporting all sellers with ongoing training and support of Valpak products, operational and systems, e.g. Salesforce.com and My Design Center, freeing local sales leaders to focus efforts on developing seller sales aptitude and other revenue generating priorities

• Assist GM with the administration of regional markets inclusive of; tracking and payouts of local sales contests, coordinating sales meetings & materials. 

• When a rep leaves the company, handling account transition and local operational issues

• Local order administration and ad proof management to ensure quality and give selling time back to sales leaders and reps.  Heavy emphasis on QC as monthly/bi-weekly mailings are finagling. Examples include:

  • Ensure NTAs correct & clear for order entry, commissions rates are accurate and additional notes are clear and followed.
  • Monitory ad requests to ensure all final proofs are approved and submitted prior to close.
  • Final review of AR to ensure new clients are pre-paid and existing clients are not past 60 days due.   Review with reps for collections and GM for decisions on cuts due to non-payment.

QUALIFICATIONS 

• 2+ years of proven success in a sales support role

• Experience in print and digital advertising sales preferred.

• College degree is preferred, but not required.

• Role is 100% remote, work from home. Computer and equipment will be provided, but a dedicated work area in your home will be necessary.

KNOWLEDGE, SKILLS AND ABILITIES 

• Must be a results-oriented self-starter and have a record of success working in a goal-oriented, highly accountable environment.
• Strong verbal and written communication and presentation skills, with emphasis on engagement and persuasion
• Intermediate level experience in Microsoft products inclusive of Excel, Word and PowerPoint
• Salesforce CRM experience.   CPQ & Case management knowledge preferred.
• Ability to manage deadlines and to operate with a sense of urgency.

Valpak provides integrated print and digital advertising solutions led by our iconic “Blue Envelope” as well as mobile and online platforms. Join a culture known for encouragement, collaboration, having fun - _and winning! _Valpak is at the heart of communities across North America, helping people save, businesses grow, and neighborhoods thrive.