Summary
The Vehicle Sales Representative is the frontline Sales Agent for Vehicle Sales. The VSR must work with all functional groups within the Organization (Sales, Marketing, Operations, and Asset Management) to meet sales projections and maximize proceeds while providing high level customer service.

Essential Functions

• Sales and Marketing:
  Frontline Sales Representative for Vehicle Sales, in person, online and via phone
  Responsible for executing the UTC’s marketing plan, this includes product selection for periodicals, trade associations, and industry specific marketing campaigns
  Coordinate outbound marketing efforts, including but not limited to phone calls, marketing mailers, and Thank You cards.
  Act as liaison between Asset Management, Rental and Lease product Lines
  Responsible for the overall accuracy and content of the Lead Tracker database. Accuracy of this process will measure the effectiveness of the UTC marketing efforts.
  Complete understanding of the used vehicle market place and local competitors
  Cover for the VSM at their location, as well as other locations when needed, in their absence as required by business needs.
  Responsible for structuring and selling all ancillary products (Finance and Extended Warranty) to meet customer needs, and fulfill Ryder’s expectations.
  Develop and expand relationships with existing customer base utilizing all avenues of communication and resources to ensure customer retention levels are met and exceeded
  Install sold signs/mark vehicles as directed
• Inventory Management:
  Manage overall effectiveness of the UTC website for content and data accuracy. Provide feedback for development.
  Accountable for all vehicle inventory movement within the UTC’s area of operations, including offsite and satellite locations
  Maintain key tracking system for inventory management and vehicle security
  Responsible for Vehicle quality and appearance utilizing washing, detailing, and vehicle exercise program
  Perform weekly yard check with required documentation from off-site locations
  Occasionally drive truck within the UTC boundaries to properly align inventory
• Administrative:
  Managing unit files and sales recording systems including titling, licensing, and legal sale documents
  Manage mandatory compliance requirements, i.e. Sarbanes Oxley, Safety STAR Program and related company communications/initiatives
  Maintaining Cash log, collect funds accurately and timely
  Manage the UTC supply inventory
  Maintain vehicle sales compliance with local, state, Federal and other regulating agencies

Additional Responsibilities

• Increase location sales by assisting with all the aspects of the sales process
• Maximize proceeds for vehicles sold by improving retail activity
• Maximize sale time by providing sales support to the VSM
• Maximize customer retention by enhancing the sales process and reaching out to new and existing customers
• Ensure the location is Sarbanes Oxley compliant in all required areas.
• Maximize productivity by maintaining a neat and orderly work environment in all areas to the UTC
• Performs other duties as assigned.

Skills and Abilities

• Performs work independently with minimal supervision
• Must be high energy, self motivated, self directed
• Ability to drive multiple projects to successful completion
• Capable of multi-tasking, highly organized, with excellent time management skills
• Must be goal oriented with high drive for results and assertiveness, deals well with ambiguity
• Strong verbal and written communication skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Detail oriented with excellent follow-up practices
• Proven ability to effectively work with the general public and customers
• Ability to work independently and as a member of a team

Qualifications

• High School Diploma or equivalent, required
• One (1) to Three (3) years of of sales and/or customer service experience, required

DOT Regulated
No