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Operations Specialist

Veo

Operations Specialist

San Diego, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Part or Full Time candidates are welcome to apply. Please note: only full time employees are eligible for benefits

    JOB SUMMARY:

    As a Veo Operations Specialist, you'll be responsible for helping manage, maintain, and repair our scooter/bike fleet. Veo seeks people who are passionate about providing riders with excellent customer service by maintaining our vehicles and continually improving the efficiency of our fleet operations. Fleet Technicians rebalance vehicles throughout the city and perform minor repair and maintenance related tasks.

    The ideal candidate for this role will be a team player who loves to solve problems, work with their hands, and be active throughout an entire shift.

    RESPONSIBILITIES:

    • Performing routine inspection and maintenance of scooter fleet
    • Redistributing scooters around VeoRide’s service area
    • Identifying, documenting, and recovering scooters requiring in-shop repair
    • Logging maintenance activity in VeoRide’s information management system
    • Responding to on-demand and in the field customer service requests
    • Utilizing available & implementing new technology to optimize day-to-day operations

    QUALIFICATIONS & SKILLS:

    • Mechanical and technical aptitude; previous electric scooter or mechanical/electrical experience highly preferred
    • Ability to lift up to 60 lbs and be on your feet for the entirety of a shift
    • Knowledge of the local geography and street layout
    • Flexible schedule including early morning, night, and weekend shifts
    • High responsiveness and attention to detail
    • Strong communication and interpersonal skills; must be a team player
    • Passionate about making your community a better place to live and ride

    PERKS:

    • Competitive hourly wage
    • Opportunity to work in a fast-paced, early stage technology company
    • VeoRide credits
    • Flexible work hours
    • Full time employees are eligible for: Medical/dental/vision coverage

    Company Description

    At Veo, we're bringing the next generation of mobility sharing to cities and universities globally through electric bikes and scooters . We design and engineer our own vehicles, hardware, and software systems to provide a greener, healthier mode of transportation to make the communities we serve more sustainable and livable. Our mission is to offer the best combination of multi-modal sharing technology and seamless customer service, so users can unlock joy in their day! We're looking for exceptionally talented individuals who are ready to take on exciting challenges and own solutions.