Veterinary Practice Manager

Maricamp Animal Hospital

Veterinary Practice Manager

Ocala, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    Life Insurance

    Uniform Voucher

    Short Term Disability

    Health Insurance Stipend

    Competitive salary

    Flexible schedule

    Training & development

    401(k)

    401(k) matching

    Dental insurance

    Employee discounts

    Opportunity for advancement

    Paid time off

    Vision insurance

    Bonus based on performance

    ABOUT THE POSITION The Veterinary Practice Manager position is a supervisory position enlisted to provide a variety of analytical, evaluative, advisory, and technical functions in support of driving revenue to Maricamp Animal Hospital through the development and optimization of processes. Additionally, this role is intended to train, lead, and manage the team members in the medical department to achieve optimal performance success within their roles at Maricamp Hospital.

    ABOUT THE COMPANY

    Maricamp Animal Hospital is a small animal, general medicine practice located in Ocala, FL. Our mission is to empower a lifetime of memories, bringing pet health solutions that impact our community. We provide owners with the education they need in order to make a fully informed decision about their pet's health care. We are dedicated to ensuring our patients have the results and success they deserve. Our core values are the backbone of our business and guide our hiring process: we create impact, have discipline, are accountable, in alignment, results-oriented, and inspirational.

    OBJECTIVES

    Operational Effectiveness (50%)

    Develop and implement strategies aimed at increasing practice revenue, improving profit margins, and optimizing overall financial health through effective pricing, service offerings, and resource management.

    Create and execute comprehensive business plans focused on long-term financial growth, including market analysis, service diversification, and client retention strategies.

    Lead efforts to streamline practice operations, improve productivity, and reduce expenses to enhance profitability without compromising service quality.

    Ensure compliance with regulatory agencies and laws. This includes but is not limited to OSHA, DEA, EEOC, ADA, and the Department of Labor.

    Implement initiatives to increase client satisfaction, retention, and referrals, contributing to sustained revenue growth and enhanced client loyalty.

    Maintain awareness of industry trends and competitive pricing strategies, ensuring the practice remains competitive in the market while maximizing profit opportunities.

    Team Management (50%)

    Provide strong leadership to the practice team, fostering a results-oriented environment where financial goals related to revenue, expenses, and profit growth are consistently achieved.

    Work in conjunction with Leaders to oversee the continued education and training of medical staff while evaluating progress and performance to ensure the team members’ success and alignment within the company

    Monitor and report on the medical team’s progress of metrics to Leadership, ensuring each position is keeping and reaching daily, weekly & monthly targets and goals

    Quality control to ensure the medical team’s accountability to their job duties and adherence to policies and procedures through report analysis, performance reviews, and communicative feedback.

    COMPETENCIES

    Understands the ethical requirements of the veterinary practice, as outlined in the AVMA and CVPM code of ethics, and ensures that professional and support staff fulfill their ethical responsibilities

    Proven track record of implementing strategies to increase revenue, reduce expenses, and improve profit margins. Experience in developing and executing plans that positively impact the practice’s bottom line.

    Excellent verbal and written communication skills with a proven ability to navigate relationships with clients, co-workers, and patients

    Requires ability in problem-solving - decisions involving veterinary expertise will be reserved for the practitioners.

    Demonstrates initiative and self-motivation to follow through on all responsibilities in a timely manner.

    Strong computer skills and highly proficient in MS Office Suite, Windows, and Google Suite with experience using Veterinary EMR software.

    Ability to direct, guide, and assist a team for operational cohesiveness

    Proven ability to maintain professionalism through implementing mission, vision, and core values and ensuring the team’s compliance with the same standard.

    Experience monitoring and assessing the performance of your own work, other individuals, and the practice to make improvements

    EDUCATION AND EXPERIENCE

    Minimum of 2 years of management/operations experience in the veterinary industry (required)

    Knowledge of veterinary medicine and customer service best practices in the veterinary industry (required)

    Knowledge of financial reporting and analysis (required)

    Bilingual English & Spanish is a plus

    PHYSICAL REQUIREMENTS

    Ability to spend prolonged periods of time standing, sitting, or walking

    Must be able to lift at least 25lbs

    Travel Required: Up to 15% for Continuing Education & Training

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements

    Benefits:

    Health Insurance Stipend

    10% Annunal Incentive Bonus

    401(k) with employer match

    Vision insurance

    Dental Insurance

    Short Term Disability

    Hospital Indemnity

    Cancer Protection Assurance

    Critical Care Protection

    Accident-Only Insurance

    Employee assistance program

    Uniform Voucher

    In-House Veterinary Care Employee Discount

    Paid time off

    Employee Discount Program

    Professional Development Assistance

    Paid Employee Referral Program

    Schedule:

    Full-time

    Business Hours: Monday to Friday 8am-6pm and Saturday, 8am-1pm (this role is typically M-F)

    Work setting:

    In-person

    Compensation:

    Salary: $60,000-$80,000 Base with 10% Annual Incentive Bonus

    Ability to commute/relocate:

    Ocala, FL: Reliably commute or planning to relocate before starting work (Required)

    COMMITMENT TO DIVERSITY

    As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Maricamp Animal Hospital recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.

    If this position caught your eye, proceed to MaricampAnimalHospital.com to submit an application!

    Already submitted your application and have questions? Please contact us directly at the veterinary hospital at 352-634-0300 and ask to speak to Human Resources.