Animal Hospital of Palo Alto is looking for a Client Care Representative to join our team! Animal Hospital of Palo Alto (AHOPA) is a general practice located in beautiful Palo Alto, CA, an idyllic town in the heart of Silicon Valley. At AHOPA, we are committed to educating our clients on how to keep pets healthy year round, with good nutrition and exercise. AHOPA stays on top of the latest advances in veterinary technology and above all, remembers that all animals and pets need to be treated with loving care in every check-up, procedure, or surgery.

Duties and Responsibilities:

• Greet clients in a friendly, professional, and efficient manner
• Answer multi-line phone system and direct calls accordingly
• Schedule and confirm appointments
• Check patients in the hospital according to the schedule and prepare patient files
• Record and obtain medical records
• Keep lobby and reception areas organized and neat
• Obtain deposits and other payments from clients
• Process credit applications
• Utilize email systems

WE ARE OPEN TO TRAINING THE RIGHT CANDIDATE!! This is a full-time position with shifts Monday - Friday **
Great work ethic, attention to detail, and creating a welcoming environment to our patients and clients is a must!!**

Benefits We Offer:

• Competitive compensation commensurate with experience ($21.00 - $22.00 per hour)
• Health, dental, and vision insurance
• 401k + company match
• Paid time off
• Continuing education opportunities
• Professional development support
• Mental health assistance
• Employee discounts on veterinary services
• Scrub allowance
• Employee Referral Program
• Passionate and dedicated work environment!

Apply today! We look forward to hearing from you!

Animal Hospital of Palo Alto is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, religion, gender, marital status, gender identity, sexual orientation, veteran status, disability, age, or other legally protected status.