Vice President of Operations

zTrip BHM

Vice President of Operations

Birmingham, AL
Full Time
Paid
  • Responsibilities

    Become part of the Transportation Revolution! We are looking for an experienced Vice President _ of Operations_ who will provide support, leadership, and direction to our Birmingham, AL location to ensure the growth of our taxi business.

    What we can do for you as a Vice President _ of Operations_?

    • Health, Dental, Vision & Life Insurance
    • Unlimited PTO
    • 401k with matching up to 3%
    • Holiday Pay

    _ Job Responsibilities of a Vice President of Operations:_

    • Effectively manage customer relations through both direct contact and outreach programs.
    • Identify, select, train and mentor location staff and independent contractor drivers with a robust recruiting and retention program.
    • Effectively and frequently communicate with location staff and support team members.
    • Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.
    • Oversee safety and training programs, plans and processes to ensure compliance with a company, contract and regulatory requirements.
    • Maintain client contact routinely to meet or exceed expectations.
    • Conduct periodic departmental audits.
    • Daily, weekly and monthly review of key operational metrics.
    • Ensure that all location metrics are managed continuously, exceptions are reported, and action plans are developed to ensure the location meets it financial, safety and operational expectations.
    • Implement, promote and adhere to company policies and procedures.
    • Participate in location(s) labor and employee relations activities.
    • Provide insight and information to support location(s) contract renewals.
    • Create and present location(s) annual budget.

    _ Talent Requirements of a Vice President of Operations:_

    • Must have a minimum five (5) to 10 years of Operations Management and leadership experience including P&L responsibility.

    _ Other Key Qualifications for a Vice President of Operations:_

    • Excellent interpersonal skills.
    • Commitment to developing team members.
    • Embrace a collaborative leadership style.
    • Demonstrated drive for results.