Job Description

We are seeking a detail-oriented and organized Scheduler to coordinate and schedule Nurse Practitioner visits for our Transitional Care company. The scheduler will be responsible for managing and optimizing the schedules of our Nurse Practitioners to ensure that patients receive timely , high-quality care. This role requires excellent communication and organizational skills, as well as the ability to work in a fast-paced environment.

· Location: Orange County, CA

· Work schedule: Monday through Friday, 8:30am – 5:00pm

· Reports to: Chief Nursing Officer

· Hourly Pay $18 - $25

• Schedule home visits for nurse practitioners, ensuring timely and efficient coordination with patients and caregivers.
• Communicate with nurses and patients to confirm appointment details, including time, location, and specific patient needs.
• Adjust schedules as needed based on changes in patient needs, staff availability, or other unforeseen circumstances.
• Maintain accurate and up-to-date scheduling records in our scheduling software and systems.
• Collaborate with the clinical team to ensure all patient visits aligns with care plans and regulatory guidelines.
• Provide excellent customer service to patients and families by addressing inquiries or concerns about visit schedules.
• Communicate with the team about patients’ changing needs and ensure all visits are covered.
• Conduct verbal patient satisfaction survey with patients at the end of their care.

*Allocation of responsibilities and assigned tasks are subject to change based on current needs

Qualifications

• High school diploma or equivalent; additional education or training in healthcare administration, office management, or a related field is a plus.
• Previous experience in scheduling, preferably within the healthcare or home health industry.
• Strong organizational and time-management skills.
• Proficiency in scheduling software, electronical medical records (EMR) systems, and basic computer applications (e.g., Microsoft Office Suite)
• Excellent communication skills, both verbal and written.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Compassionate and patient-centered approach to service.
• Coachability and commitment to problem solving
• Adherence to company policies when handling confidential information
• Must present a professional appearance and promote a positive, conscientious work environment

Opportunities for Growth & Success

· Diversity & Inclusion - We value the individual connections and collective efforts in creating a diverse, inclusive, and collaborative space to set the foundations for future progress.

· Holism – We demonstrate a patient-centric approach when interacting with co-workers, participants, clients, and all other business contacts through Care Partners’ pillars of love, empathy, and compassion.

· Autonomy – You will be completing responsibilities with minimal direct supervision with the expectation that you will achieve goals and objectives of the organization under varying circumstances.

· Foundational Impact – By joining our team, you will be a part of a rapidly growing, forward-thinking organization. You get to play a critical role in directly supporting the organization’s mission, vision, and values. Your continuous efforts and opportunities to improve efficiency, take initiative, and collaborate with fellow leaders could be the determining factor leading to high strides in the organization’s growth.

Additional Information

For immediate consideration please call/Text: 657-643-3945