At Viva Mas Medical Centers, we are guided by the saying “The Hands that Care for You.” We are growing and are looking for great people to join our mission!

En los Centros Médicos Viva Más, nos guiamos por el lema “Las manos que te cuidan”. ¡Estamos creciendo y buscamos personas buena para unirse a nuestra mission!

We currently have an opportunity for a Front Desk Clerk for our Westchester location.

Primary Responsibilities:

• Greets patients when they come in.
• Provides patients with guidance regarding their clinical Appointment (place & time)
• Reviews the medical insurance to check eligibility status.
• Requests further documentation if needed (Id’s)
• Creates an encounter through the Check-in process.
• Completes necessary documentation and paperwork for patients. This includes but is not limited to forms, authorization, and releases.
• Receives telephone calls and routes and resolves them accordingly.
• Schedules and re-schedules Appointments.
• Calls patients to confirm Appointments and verify transportation need.
• Revise Appointment list and accommodate it as needed.
• In charge of system alerts.
• Update patient information.
• Print future Appointment list to provide to patient.
• Work on reports such as Inactive report, Disenrollment report, Post ER report, and hospital discharge report.
• Create same day Appointment and transportation.
• Create system alerts for patients as needed.
• Participates in trainings, meetings, educational programs.
• Perform other duties as needed/assigned.

Experience/Qualifications:

• Excellent Customer Service Skills.
• Great Phone Etiquette.
• Bilingual, English and Spanish

Schedule: Monday to Friday; 8-hour shift; flexible schedule

Work Location: Viva Mas Westchester

Benefits: Medical, Dental, Vision, Personal Time Off, Paid Holidays

Viva Mas Medical Centers is an equal opportunity employer, embracing inclusiveness for all people in our workplace and in the communities we serve.