Job Description

We are looking for high-potential and quality individuals to join Vivint. Our Upgrades Sales Team utilizes our proven sales process to ensure protection and peace of mind to all customers and homeowners nationwide.

POSITION DETAILS:

• Paid onsite Training: Mandatory Full-Time 3 weeks, Monday - Friday
• Full-Time and Part-Time flexible schedules – must be able to commit to your schedule for 90 days
• No Weekends!
• Compensation: $12.50/hr + uncapped commission. (AVERAGE $50,000 - $70,000/YEAR)

EMPLOYEE PERKS:

• FREE lunch and unlimited drinks to all employees working in office
• Access to our private health clinic and 24/7 Gym, located at our Corporate campus in Provo
• Full health benefits
• Paid parental leave
• Vivint employees in the U.S. and Canada have access to a variety of mental health resources, including free, professional, and confidential counseling services available 24/7.
• Employee Resource Groups: Vivint Women, Vivint EDGE, Vivint Pride, Vivint Veterans
• Employee pricing on Vivint products
• Opportunity to make a meaningful impact in the communities where you work and live with our Vivint Gives Back organization
• Career development and leadership opportunities.
• Discounts with various national companies and vendors
• Casual dress code

JOB RESPONSIBILITIES

Our Customer Service Sales Representatives reach out to our existing customers to offer promotions and upgrades to their systems. Successful Specialists determine customer needs and provide a white-glove experience from start to finish.

• Effective representatives are dedicated to providing value in all interactions both with our customers and internally. They can identify and handle interactions with others sensibly and empathetically.
• Those who excel adapt to new situations, handle change and balance multiple demands.
• We are committed to our Specialists' performance and they demonstrate a competitive and collaborative attitude to meet the team and department goals.
• Our team strives to develop a growth mindset. They are coachable and willing to learn and apply feedback to their professional and personal goals.
• Specialists take accountability and exhibit resilience to succeed on a competitive sales floor.

REQUIRED SKILLS AND EXPERIENCE:

• Must be at least 18 years old

• High School Diploma or GED equivalent

• Successfully pass an annual background check

• Prior sales experience is a plus

• Proficient with basic computer functions and ability to utilize software, databases, scripts, and other tools appropriately

Vivint is an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring – under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on-site.

Company Description

Vivint Smart Home is a leading smart home company in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24/7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves approximately 1.7 million customers throughout the U.S. and Canada. Vivint was named to the Forbes list of “America’s Best Employers for Diversity” in 2020 and 2019, and to the Forbes list of “America’s Best Employers” in 2018. The company has a strong commitment to philanthropy and received a 2020 Gold Halo Award from Engage for Good for group volunteerism. Vivint is the largest tech employer in Utah and has received multiple awards for innovation, including being named among Fast Company’s “World’s 50 Most Innovative Companies.” Field Service Professionals provide expert-level installation and services, while delivering the highest-caliber of customer service. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for — peace of mind.