VIVOTEK USA Inc. (TAIEX: 3454), founded in Taiwan in 2000, is a global, technology-driven IP surveillance solutions provider that aims to provide the most trusted intelligent surveillance solutions to society. Due to the company’s expansive technological capabilities in image, audio and AI, system integrators count on VIVOTEK to address end users’ needs for intelligent security, control, and management solutions. The company specializes in IP cameras, video management software, and edge AI video analytics. VIVOTEK has formed strategic alliances worldwide and works with over 180 authorized distributors across more than one hundred countries, with regional offices in U.S., Netherlands, India, Mexico, and Japan. In 2017, the company joined Delta Group, a global leader in power and thermal management solutions, to serve as the security and intelligence core for the Delta Building Automation Business.

**Job Title: Inside Sales/Account Manager

** Job Overview: We are seeking a dynamic and results-driven Inside Sales/Account Manager to join our team . The ideal candidate will have a proven track record for inside sales client support, a deep understanding of process flow, RMA process and product knowledge.

Responsibilities:

• Response to sales inquiries from both phone calls and e-mails.
• Determine customer requirements and expectations to recommend specific products. and solutions. Educate customers about terminology, features, and benefits of products to improve product related sales and customer satisfaction.
• Provide accurate information regarding pricing and availability of in-stock.
• Coordinate Project Registration process and demo cameras with sales Reps.
• Work with RMA Dept. to make sure Return Merchandise Authorizations are being processed correctly and on time for clients.
• Operate as the inside support for regional sales managers on all matters related to accounts within your territory. Collaborate with sales teams to ensure growth attainment.
• Build and maintain strong, long-lasting customer relationships. Identify and grow opportunities with accounts under your management.
• Perform other related duties as assigned.

Qualifications:

• B.A./B.S. degree in Business or related areas required.
• Experience in related will be valued.
• Familiar with Microsoft Office, Salesforce, SAP.
• Ability to work in a busy, fast-paced environment.
• Meticulous and punctual.
• Great organizational skills
• Excellent communications skills (written and verbal)
• Ideal candidate should demonstrate positive and eager attitude toward sales development and would like to pursue a career in this field.
• Successful applicants will be asked to show proof that they can legally work in the US.

Other Requirement

• Additional duties relating to the job may be added per Manager’s discretionary.

Benefits:

• Competitive salary with commission-based incentives.
• Comprehensive training and ongoing professional development opportunities.
• Health insurance, retirement plans, and other benefits.
• Opportunities for career advancement and growth within the company.
• Positive and collaborative work environment with a supportive team culture.

If you are enthusiastic about sales and enjoy building relationships with customers, we encourage you to apply for this exciting opportunity to join our dynamic sales team. Please submit your resume outlining your relevant experience and why you are a great fit for this role. We look forward to hearing from you!

VIVOTEK is dedicated to being an equal employer, fostering a diverse and inclusive workplace where everyone has equal opportunities for growth and recognition, free from discrimination or bias. We promote diversity in recruitment, creating an environment where all individuals feel safe, supported, and empowered to thrive.